Michael Pinkney
Miami,FL
Summary
Dynamic leader with a proven track record at Aces on the Weekend, excelling in team leadership and strategic planning. Spearheaded initiatives that expanded customer bases by implementing innovative sales strategies, achieving over 400% of monthly goals at The Palace Orlando. Skilled in training development and customer retention, adept at fostering key relationships and driving business growth.
Overview
10
10
years of professional experience
Work History
Assistant General Manager
Aces on the Weekend
West Palm Beach, FL
01.2023 - Current
- Managed team schedules, delegations, and performance evaluations to optimize productivity.
- Prepared and analyzed financial reports to inform budgeting and financial planning.
- Participated in recruitment, interviewing, and hiring processes to build a strong team.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Implemented process changes to streamline sales department workflow.
- Executed strategic sales plans to expand customer base and revenue.
- Established relationships with key clients, while maintaining existing customer base.
District Manager
AT&T Store
Orlando, FL
07.2021 - 07.2023
- Supervised 8 stores ensuring achievement of sales targets.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Organized promotional events in order to drive sales volume in the district's stores.
- Reviewed inventory levels at each store in order to ensure adequate stock availability.
- Worked with direct reports to develop and implement action plans, improving operating results.
VIP/ Floor Manager
The Palace Orlando
Orlando, FL
10.2017 - 03.2021
- Awarded for exceeding the club's monthly goals 4 times the sales goal.
- Landed new accounts with multiple notables, VIP clientele.
- Worked to continuously develop new revenue from existing VIP clients.
- Organized and promoted club events, including booking DJs and other entertainment.
- Implemented strategies designed to attract a wider audience base.
Sales Consultant
Mercedes Benz of South Orlando
Orlando, FL
02.2015 - 03.2018
- Negotiated prices with customers and closed sales transactions.
- Managed sales negotiations and financing options.
- Educated customers about sales processes, warranty requirements and service standards.
- Developed relationships with new clients by following up after purchase to ensure satisfaction with product and service received.
Education
Associate of Science - Business
UCF
Orlando, FL05-2014
Skills
- Training and development background
- Team leadership expertise
- Training and development skills
- Strategic planning skills
- Team leadership strength
- Business operations background
- Promotions implementation
- Sales forecasting
- Customer retention
- Marketing initiatives
Timeline
Assistant General Manager
Aces on the Weekend
01.2023 - Current
District Manager
AT&T Store
07.2021 - 07.2023
VIP/ Floor Manager
The Palace Orlando
10.2017 - 03.2021
Sales Consultant
Mercedes Benz of South Orlando
02.2015 - 03.2018
Associate of Science - Business
UCF
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