Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Michael Piraino

Troy

Summary

Dedicated and proactive hospitality professional with a wealth of experience in the fast-paced environment of a bar and restaurant. Highly skilled in supporting team members such as bartenders and servers through efficient assistance, ensuring a seamless customer experience. Proficient in managing multiple tasks while consistently delivering high-quality service. Demonstrated ability to quickly adapt to changing priorities and respond effectively to the demands of both staff and patrons. Known for excellent organizational skills and a strong commitment to team success, contributing to a well-managed operation and satisfied customers. Eager to leverage my experience to enhance the guest experience and support the team's goals.

Overview

3
3
years of professional experience

Work History

Server

FireBird Tavern
Troy
05.2025 - Current
  • My job is not only to make and fulfill drink or food orders, but also to make sure that the customer has as close to a perfect experience as possible and to try and get that customer to come back. The happier the customer is, the more they're likely to come back, the more they come back, the more they pay, and the more I get tipped.

Food Runner/ FOH Assistant

FireBird Tavern
Troy
04.2024 - 05.2025
  • Delivered food to tables and supported bar operations by filling ice and restocking server stations with necessary supplies. Maintained cleanliness of the expo table and confirmed sauces were filled, while ensuring food was served promptly and bussing tables and bus tubs around the restaurant.

Barback

FireBird Tavern
Troy
11.2023 - 04.2024
  • Supported bartenders by pouring beer and wine, filling ice wells, cleaning and polishing glassware, taking customer orders, refilling beer coolers, restocking liquor and wine, cutting fruit for cocktails, and maintaining bar cleanliness.

Education

BBA - School Of Hospitality

Michigan State University
East Lansing, MI
05-2028

Undergraduate - Communications

Oakland University
Auburn Hills, MI
04-2025

Skills

  • Customer Service
  • Teamwork
  • Attention to Detail
  • Communication
  • Adaptability
  • Problem Solving
  • Time Management
  • Conflict Resolution
  • Leadership
  • Project Management

Languages

English (Native), Spanish (Limited)

References

  • Tony Piraino, FireBird Tavern, tony@firebirdtavern.com, 2486705147
  • Owen Burke, FireBird Tavern, Owen@firebirdtavern.com, 2486357284

Timeline

Server

FireBird Tavern
05.2025 - Current

Food Runner/ FOH Assistant

FireBird Tavern
04.2024 - 05.2025

Barback

FireBird Tavern
11.2023 - 04.2024

BBA - School Of Hospitality

Michigan State University

Undergraduate - Communications

Oakland University
Michael Piraino