- Camping
- i Ski and Golf, as recreational activities to maintain physical fitness
- Growing herbs, vegetables, or fruits in home gardens
- Hunting, Fishing and Sporting clay courses in my down time
- Road Trips
- I participate in a variety of outdoor recreational activities
Michael Poole
WARREN
Summary
Results-driven Division Manager with a proven track record in operations management, staff training, and customer relationship development. Expertise in inventory control and process optimization, leading to enhanced efficiency and team performance.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Division Manager
Superior Materials
Farmington Hills, MI
06.2019 - Current
- Directed operations to enhance workflow efficiency and optimize resource allocation.
- Implemented strategic initiatives to improve service delivery and customer satisfaction.
- Led cross-functional teams to execute projects, ensuring alignment with organizational goals.
- Established performance metrics to evaluate team effectiveness and drive accountability.
- Identified areas of improvement in operational workflows to better align resources with organizational goals.
- Developed strong team dynamics through regular communication, collaboration, and goal-setting initiatives.
- Controlled costs by streamlining operations and reducing waste.
- Fostered a positive work environment through open communication channels, transparent decision-making processes, and employee recognition programs.
- Supervised daily planning, coordination and administration for division operations.
- Boosted customer satisfaction rates by addressing concerns promptly and effectively resolving issues.
Batch Plant Operator
Superior Materials
Farmington Hills, MI
05.2016 - 06.2019
- Operated and maintained batch plant equipment to ensure optimal production flow.
- Monitored material quality and consistency throughout batching processes.
- Coordinated with team members to streamline operations and reduce downtime.
- Trained new operators on equipment use and best practices for efficiency.
- Implemented safety protocols, enhancing workplace safety standards significantly.
- Troubleshot equipment malfunctions, minimizing disruptions in production schedules.
- Increased customer satisfaction through continuous improvement initiatives focused on product quality and consistency.
- Demonstrated strong leadership skills as an effective Batch Plant Operator, coaching staff members on key responsibilities while promoting teamwork that contributed to exceptional productivity levels.
Concrete Truck Driver
Superior Materials
Farmington Hills, MI
03.2014 - 05.2016
- Operated concrete mixer trucks to deliver materials safely and efficiently.
- Performed routine vehicle inspections to ensure compliance with safety regulations.
- Collaborated with site supervisors to coordinate timely material deliveries.
- Maintained accurate delivery logs and records for inventory control.
- Monitored load weight limits to prevent overloading and ensure safe transport.
- Collaborated with dispatchers and other team members for optimal route planning, minimizing delays and improving customer satisfaction.
- Contributed to the company''s reputation for excellent service by consistently providing prompt deliveries within specified timeframes.
Laborer Operator
Labor Local 1191 Detroit
Detroit, MI
01.2004 - 02.2014
- Operated heavy machinery to ensure efficient workflow and productivity on job sites.
- Managed site safety protocols, maintaining compliance with industry regulations and standards.
- Coordinated with team members to complete projects within tight deadlines while minimizing downtime.
- Trained new laborers on equipment operation and safety procedures to enhance team performance.
- Assisted in the successful completion of various construction projects, contributing to a safe and productive work environment.
- Performed frequent heavy lifting up to [Number] pounds, climbing and working in confined spaces to achieve company goals.
- Operated industrial equipment and hand tools for company in [Type] industry.
Education
High School Diploma -
Clintondale
Clinton Township, MI1993
Skills
- Staff training and development
- Customer relationship development
- Operations management
- Inventory control
- Operations planning
Certification
- Command Alkon (Elevate2024) Plant Operator Course Certification
- ACI Field Tech Level 1 Certified
- NRMCA Plant Supervisor Certification
- Various Intercompany leadership awards
Interests
Timeline
Division Manager
Superior Materials
06.2019 - Current
Batch Plant Operator
Superior Materials
05.2016 - 06.2019
Concrete Truck Driver
Superior Materials
03.2014 - 05.2016
Laborer Operator
Labor Local 1191 Detroit
01.2004 - 02.2014
High School Diploma -
Clintondale