Michael Porter
Cincinnati ,Ohio
Overview
1
1
Certification
Summary
Dependable employee with solid background in timely deliveries and route optimization. Proven track record of maintaining accurate records and ensuring customer satisfaction. Demonstrated effective time management and excellent problem-solving skills in high-pressure environments.
I was awarded Gold Club in 2020 from Gordon Food Service and completed the Emerging Leaders Program in 2023.
Excellent customer service and a drive to make a company sucessful.
Education
College Prep -
Amelia High School
06.1995
Work History
Delivery Driver
Sygma Network
08 2024 - Current
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Verified accuracy of all deliveries against order forms.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Enhanced team knowledge by sharing best practices for navigation and time management.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
- Travel to other DC's to support deliveries
- Over the road and layover routes
Sales Service Driver
Gordon Food Service
08 2012 - 08 2024
- Increased customer satisfaction by providing timely and efficient service deliveries.
- Navigated through various routes using GPS technology while adhering to local traffic laws, ensuring timely deliveries without incident.
- Deliver food products to multiple customers.(12-17 stops a day)
- Travel to other states to help with workload
- Travel to other DC's to train new employees
Delivery Agent
Nestle/Edy's Ice Cream
07 2009 - 08 2012
- Deliver Frozen Ice cream to large grocery accounts.(Kroger Wal-Mart Target CVS Walgreens Jumgle Jim's etc.)
- Drive a tractor/Trailer with 48'to53' trailer
- Sell product to small accounts(ie. gas satations, carryouts, small grocery stores
- travel to different states and locations to help with work load
Skills
- Route logs
- Delivery recordkeeping
- Knowledge of state roads and highways
- Map reading and navigation skills
- Valid Class A Commercial Driver's License
- Vehicle inspections
- Clean MVR
- Excellent customer service
- Excellent work ethic
- Excellent scan rate with Scanner and knowledge of product
Certification
- doubles/triples endorsements
- knowledge in driving 28' 36'48'53' trailers
- trained in side and rear liftgate
- trained in electric pallet jack and aluminum sled
- trained in ramp delivery and 2 wheel dolly
Timeline
Delivery Driver
Sygma Network
08 2024 - Current
Sales Service Driver
Gordon Food Service
08 2012 - 08 2024
Delivery Agent
Nestle/Edy's Ice Cream
07 2009 - 08 2012
College Prep -
Amelia High School