Summary
Overview
Work History
Education
Skills
Timeline
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Michael Potter

Houston

Summary

Adept at navigating high-pressure environments, I significantly enhanced customer satisfaction at Parry's Pizzeria through exceptional customer service and multitasking abilities. My proactive approach in managing unexpected events and supporting team members showcases my strong work ethic and problem-solving skills, making me a valuable asset to any customer-focused team.

Overview

1
1
year of professional experience

Work History

Host

Parry's Pizzeria
07.2023 - 07.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Completed daily side work and opening and closing duties without fail.

Education

Clear Lake High School
Houston
05-2025

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Adaptable to change
  • Problem-solving
  • Strong work ethic
  • Following directions
  • Critical thinking

Timeline

Host

Parry's Pizzeria
07.2023 - 07.2024

Clear Lake High School

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