Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Internal Service Advisor
Larry H. Miller Lexus Murray
Murray, UT
07.2022 - Current
Maintained detailed documentation of all service activities including inspection reports, repair orders, warranty claims, and customer feedback forms.
Ensured all parts were properly ordered for each job according to customer specifications.
Coordinated with outside vendors and suppliers as needed to obtain special order items or services.
Tracked progress of ongoing jobs to ensure completion within established timeframes.
Prepared accurate estimates and work orders based on expected labor and parts requirements for each job.
Service Porter
Larry H. Miller Lexus Murray
Murray, UT
10.2019 - 07.2022
Received customer vehicles for service and parked them in designated areas.
Cleaned interior and exterior of customer vehicles using cleaning supplies, vacuum cleaner, air compressor, and power washer.
Assisted customers with loading and unloading items from their vehicles.
Checked tire pressure on customer vehicles and made recommendations for any necessary repairs or replacements.
Prepared rental cars for customers who requested them while their own vehicle was being serviced.
Delivered loaner cars to customers who requested them while their own vehicle was undergoing repairs or maintenance work.
Builder and Shipper
Advanced Lightning Technology
Salt Lake City, UT
03.2016 - 08.2017
Cut openings for electrical outlets in walls using power saws.
Used hand tools and power tools to reinforce builds.
Complied with quality requirements to meet or exceed production service levels.
Inspected job site to authorize payment for various stages of completion.