Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Pyper

South Jordan,UT

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

8
8
years of professional experience

Work History

Internal Service Advisor

Larry H. Miller Lexus Murray
Murray, UT
07.2022 - Current
  • Maintained detailed documentation of all service activities including inspection reports, repair orders, warranty claims, and customer feedback forms.
  • Ensured all parts were properly ordered for each job according to customer specifications.
  • Coordinated with outside vendors and suppliers as needed to obtain special order items or services.
  • Tracked progress of ongoing jobs to ensure completion within established timeframes.
  • Prepared accurate estimates and work orders based on expected labor and parts requirements for each job.

Service Porter

Larry H. Miller Lexus Murray
Murray, UT
10.2019 - 07.2022
  • Received customer vehicles for service and parked them in designated areas.
  • Cleaned interior and exterior of customer vehicles using cleaning supplies, vacuum cleaner, air compressor, and power washer.
  • Assisted customers with loading and unloading items from their vehicles.
  • Checked tire pressure on customer vehicles and made recommendations for any necessary repairs or replacements.
  • Prepared rental cars for customers who requested them while their own vehicle was being serviced.
  • Delivered loaner cars to customers who requested them while their own vehicle was undergoing repairs or maintenance work.

Builder and Shipper

Advanced Lightning Technology
Salt Lake City, UT
03.2016 - 08.2017
  • Cut openings for electrical outlets in walls using power saws.
  • Used hand tools and power tools to reinforce builds.
  • Complied with quality requirements to meet or exceed production service levels.
  • Inspected job site to authorize payment for various stages of completion.

Education

Associate of Science - General Studies

Salt Lake Community College
Salt Lake City, UT
05-2019

Bachelor of Science - Sports Management

Southern New Hampshire University
Hooksett, NH

Skills

  • Technical Knowledge
  • Customer Retention
  • Computer Skills
  • Service Recommendations
  • Documentation and Reporting
  • Service Estimates
  • Data Entry
  • Price Quoting
  • Repairs Scheduling
  • Performance Goals

Timeline

Internal Service Advisor

Larry H. Miller Lexus Murray
07.2022 - Current

Service Porter

Larry H. Miller Lexus Murray
10.2019 - 07.2022

Builder and Shipper

Advanced Lightning Technology
03.2016 - 08.2017

Associate of Science - General Studies

Salt Lake Community College

Bachelor of Science - Sports Management

Southern New Hampshire University
Michael Pyper