Michael Quattrochi
Nashua
Summary
Dynamic Case Manager with proven success, adept at problem-solving and crisis intervention. Expertly developed individualized service plans, achieving positive client outcomes through effective resource coordination and relationship building. Skilled in time management and critical thinking, ensuring compliance and enhancing support systems for diverse client needs.
Energetic and empathetic individual with natural ability to connect with and support clients. Possesses solid understanding of client assessment and resource coordination, coupled with strong communication and organizational skills.
Overview
3
3
years of professional experience
Work History
Case Manager
Engage Wellness
10.2024 - Current
- Assessed client needs and developed individualized service plans.
- Coordinated resources and support services for clients effectively.
- Monitored client progress to ensure adherence to treatment goals.
- Provided crisis intervention and problem-solving assistance as needed.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
Route Representative
Bellavance Beverage
10.2022 - 05.2024
- Managed daily beverage delivery routes to ensure timely service and customer satisfaction.
- Operated and maintained delivery vehicles, adhering to safety regulations and company standards.
- Collaborated with warehouse staff to optimize loading processes and reduce delivery times.
- Assisted in inventory management by tracking stock levels and reporting discrepancies.
Case Manager
Charles River Recovery
05.2022 - 05.2023
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Engaged with community resources to enhance client support systems.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Education
High School Diploma -
Nashua High School South
Nashua, NHSkills
- Problem-solving
- Case management
- Time management
- Organization and multitasking
- Relationship building
- Email and telephone etiquette
- Critical thinking
- Crisis intervention
Timeline
Case Manager
Engage Wellness
10.2024 - Current
Route Representative
Bellavance Beverage
10.2022 - 05.2024
Case Manager
Charles River Recovery
05.2022 - 05.2023
High School Diploma -
Nashua High School South