Michael Quinones
Orlando,Florida
Summary
Versatile and motivated professional with a background spanning administrative work, customer service, hospitality, and coaching. Experienced in roles such as barback, barista, stocker, and delivery driver, demonstrating adaptability and a strong work ethic in dynamic environments. Proven ability to thrive in team settings and deliver exceptional service to customers. Currently pursuing a degree in Kinesiology with the goal of advancing into a career in Physical Therapy. Committed to leveraging diverse experiences and academic knowledge to make a positive impact on individuals' health and well-being.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant
North Star Senior Advisors
03.2020 - Current
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted coworkers and staff members with special tasks on daily basis.
Barista, Axe Coach, Barback
The Axe Trap
01.2022 - 04.2023
- Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Helped management keep adequate supply on hand by notifying of shortages.
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Stocker
5 Below
09.2021 - 01.2022
- Kept work areas neat, clean and free from debris.
- Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Maintained stockroom records and generated reports for management.
- Pre-assembled containers to be easily selected by packing associates.
Server Assistant, Delivery Driver
Mulberry Pizzeria
01.2019 - 12.2019
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Greeted customers warmly to provide exceptional customer service.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Education
Bachelor of Science - Kinesiology
University of Central Florida
Orlando, FL12.2025
Associate of Arts -
Seminole State College of Florida
Sanford, FL12.2023
High School Diploma -
Timber Creek High School
Orlando, FL03.2020
Skills
- Writing reports
- Customer Service
- Time Management
- Database entry
- Safe Food Handling
- Safety oversight
Certification
- First Aid/CPR/AED
Timeline
Barista, Axe Coach, Barback
The Axe Trap
01.2022 - 04.2023
Stocker
5 Below
09.2021 - 01.2022
Administrative Assistant
North Star Senior Advisors
03.2020 - Current
Server Assistant, Delivery Driver
Mulberry Pizzeria
01.2019 - 12.2019
Bachelor of Science - Kinesiology
University of Central Florida
Associate of Arts -
Seminole State College of Florida
High School Diploma -
Timber Creek High School
- First Aid/CPR/AED
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