MICHAEL RAMIREZ

As the only Flight Attendant I,

• Managed in-flight service operations, including food and beverage distribution to passengers.
• Ensured passenger safety through thorough pre-flight checks and emergency briefings.
• Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
• Assisted passengers with boarding, luggage placement, and special needs accommodations.

• Enhanced delivery efficiency by optimizing route planning and adhering to strict schedules.
• Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
• Improved customer satisfaction by providing timely updates on shipment status and addressing concerns promptly.
• Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
• Developed strong relationships with clients by consistently delivering outstanding service and maintaining professionalism at all times.
• Assisted in training new couriers on company protocols, safety procedures, and route navigation techniques.
• Supported team members during high-volume periods or absences by covering additional routes when necessary.

• Expedited deliveries to meet customer deadlines and requirements.
• Inspected and maintained delivery vehicles regularly to keep in safe working order.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Determined quickest and safest routes for delivery by using effective planning and organizational skills.
• Delivered packages to customer doorsteps and business offices.

• Operate a Sprinter van around Manhattan and parts of Williamsburg and Brooklyn to pick up bikes
• Deliver bicycles from different docks in all of Manhattan and Brooklyn
• Pick up broken bikes from public docks and drop them off at the bike mechanics
• Follow a route accordingly to pick up priority pick ups first
• Communicate with dispatch of any broken public docks in the streets
• Shuttling bikes from one storage facility to either another storage facility or to public bike docks.

• Collect money from customers, make change, and record transactions on customer receipts
• Inform regular customers of new products or services and price changes
• Drive trucks to deliver such items as food, medical supplies, or newspapers
• Review lists of dealers and customers and load trucks.

• Carry out customer products
• Describe merchandise and explain use, operation, and care of merchandise to customers
• Answer customers' questions about merchandise and advise customers on merchandise selection
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires
• Compute sales prices, total purchases and receive and process cash or credit payment
• All Around from cashier to unloading trucks in the loading docks.

• Pack and unpack items to be stocked in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas
• Inventory stock, requisition new stock and record data manually or using computer
• Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors
• Prepare and maintain records and reports of inventories, price lists, shortages, shipments, expenditures, and goods used or issued
• Unload trucks using a conveyor belt and organize products accordingly onto pallets.