Michael Rankin
Ozone park,New York
Summary
Dynamic retail professional with proven expertise in customer engagement and inventory management at TJ Maxx. Skilled in visual merchandising and fostering repeat business through strong relationship-building. Recognized for maintaining organization in high-pressure environments, ensuring seamless shopping experiences.
Overview
4
4
years of professional experience
Work History
Sales Associate
TJ Maxx, TJX Companies
Glendale, NY
09.2023 - Current
- Answered incoming telephone calls to provide store, products and services information.
- Organized racks and shelves to maintain the store's visual appeal, engage customers, and promote specific merchandise.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Handled cash transactions efficiently while adhering to company cash-handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges, and refunds in accordance with store policy.
- Helped customers locate products, and checked the store system for merchandise at other sites.
- Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
- Greeted customers, and helped with product questions, selections, and purchases.
Associate Assistant
Alg Awning
Inwood, NY
09.2021 - 09.2022
- Managed the stocking process and material handling.
- Aided workforce by precisely sawing and perforating fabric.
- Performed accurate measurements to prepare fabric cuts.
- Conducted consistent cleaning operations ensuring an organized environment.
Student Intern
Richmond Hill High School
Richmond, NY
06.2022 - 08.2022
- Supported staff members in their daily tasks, reducing workload burden, and allowing for increased focus on higher-priority assignments.
- I gained valuable experience working within a specific industry, applying learned concepts directly to relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
Education
High School Diploma -
Richmond Hill High School
Richmond Hill, NY06-2022
BBA - Business And Entrepreneurship
York College
Jamaica, NYSkills
- Customer service
- Cash handling
- Visual merchandising
- Inventory management
- Product knowledge
- Sales reporting
- Team collaboration
- Conflict resolution
- Organizational skills
- Adaptability
- Customer engagement
- Money handling
- Inventory control
- Retail merchandising expertise
Languages
Spanish
Limited
English
Native/ Bilingual
Timeline
Sales Associate
TJ Maxx, TJX Companies
09.2023 - Current
Student Intern
Richmond Hill High School
06.2022 - 08.2022
Associate Assistant
Alg Awning
09.2021 - 09.2022
High School Diploma -
Richmond Hill High School
BBA - Business And Entrepreneurship
York College
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