Michael Rathbun
Kansas City,MO
Summary
Skilled Assistant General Manager with background in overseeing daily operations, managing team members, and enhancing productivity. Strong leadership abilities, customer service skills, and strategic planning knowledge are key strengths. Previous role resulted in increased operational efficiency and improved team performance. Committed to fostering positive work environments and driving business success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Assistant General Manager
Big Biscuit
Kansas City , KS
08.2023 - Current
- Assisted in the recruitment process by conducting interviews with prospective candidates.
- Performed administrative tasks such as filing paperwork, preparing documents.
- Conducted regular performance evaluations for employees to ensure quality standards were maintained.
- Ensured compliance with company policies, procedures, and regulations.
- Organized special events such as promotions or fundraisers to drive business growth.
- Ensured that customer service standards were met or exceeded at all times.
- Managed daily operations of the store, including scheduling and supervising staff.
- Maintained accurate records of employee attendance, payroll information, sales figures.
Education
High School Diploma -
Creekview High School
Carrollton, TX05-2021
Skills
- Training and development skill
- Sales Forecasting
- Inventory Control
- Food safety and sanitation
- Employee Scheduling
- Staff Management
- Team leadership strength
Affiliations
- Music
- Hiking
- Canoeing
Accomplishments
- Eagle Scout
Certification
- Serv Safe
Languages
Spanish
Limited
Timeline
Assistant General Manager
Big Biscuit
08.2023 - Current
High School Diploma -
Creekview High School
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