MICHAEL RAYMER

• Dealt poker games accurately while maintaining consistent pace and compliance with house procedures.
• Verified bets, pots, and payouts to ensure precise table transactions and game integrity.
• Delivered clear chip handling and table communication to support smooth game flow.
• Monitored player behavior and escalated irregularities to protect security and casino standards.
• Exceeded customer expectations through friendly interactions while maintaining focus on managing game play.

Same as above.

Spent final 3 years dealing Cash Games exclusively.

• Provided crucial support during large-scale poker tournaments by assisting with registration, table assignments, and event logistics.
• Supported fellow dealers through teamwork and collaboration during peak times or when additional assistance was needed at tables.
• Demonstrated adaptability by smoothly transitioning between multiple poker variants during mixed-game events or tournaments.

• Supervised poker floor operations, ensuring consistent rule enforcement and smooth table flow.
• Trained dealers on procedures, game protection, and customer service expectations.
• Championed continuous improvement initiatives within the poker room aimed at enhancing customer experience and driving increased revenue generation.
• Mentored new hires, sharing best practices and providing guidance on how to excel in their roles as poker supervisors.
• Supported staff development through ongoing training initiatives, enabling continuous improvement in dealer performance and overall game quality.