Michael Reinhart
Latham,NEW YORK
Summary
Results-driven Shift Supervisor with over 9 years of experience supervising daily operations and implementing inventory management practices. Known for successfully training new employees and resolving customer complaints, contributing to enhanced service and quality standards.
Overview
9
9
years of professional experience
Work History
Shift Supervisor
Panera Bread
65 Wolf Rd, Colonie NY
05.2017 - Current
- Supervise daily operations, ensuring adherence to quality standards and company policies.
- Implement inventory management practices, reducing waste and improving stock accuracy.
- Train new employees and delegated daily tasks and responsibilities.
- Resolve customer complaints and issues and offer thoughtful solutions to maintain customer satisfaction.
- Help store management meet standards of service and quality in daily operations.
- Maintain workplace safety by enforcing strict adherence to company policies and industry regulations.
Education
High School Diploma -
Shaker High School
Latham, NYNo Degree - General Studies
HVCC
Troy, NYSkills
- Employee training
- Customer service management
- Workplace safety
- Staff management
- Inventory management
Timeline
Shift Supervisor
Panera Bread
05.2017 - Current
High School Diploma -
Shaker High School
No Degree - General Studies
HVCC