Michael Reitz
Richmond,VA
Summary
Proven achiever with Specialty Beverage Of Virginia, elevating revenue by over 20% through exceptional customer relationship building and strategic merchandise management. Exceling in customer service and problem-solving, ensuring high-quality customer engagement and inventory optimization.
Overview
6
6
years of professional experience
Work History
Account Manager
Specialty Beverage Of Virginia
10.2021 - Current
- Achieved top salesman of Poppi in the state of Virginia in 2023.
- Top sales of Liquid Death in the state of Virginia in 2022
- Manage sales of Poppi in three Kroger Grocery stores ranked in the National Top Ten for Poppi sales.
- Sold the largest Poppi display in the history of Publix with a total of 690 cases.
- 2024 YTD Increased sales 20% over last year in revenue and products sold.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Lead Merchandiser
Specialty Beverage Of Virginia
02.2021 - 10.2021
- Sales trainee responsible for a rural territory with independent accounts, restaurants, a United States military PX, and retail chains Walmart and Food Lion
- Spring Reset season completed 95% of the beer resets for retail chains Walmart, Kroger, Food Lion, Publix
- Sold in additional displays for salesman, increasing our market share
- Updated pricing and signage to complete product displays and educate customers
- Completed 95% of the beer resets for retail chains Walmart, Kroger, Food Lion, Publix
Merchandiser
Specialty Beverage Of Virginia
10.2019 - 02.2021
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Merchandiser
Premium Distributing Of Virginia
12.2018 - 10.2019
- Won Merchandiser of the Month seven out of the nine months of my employment
- Volunteered for over time for load in and resupply on holidays
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
Education
Master of Teaching - Secondary Social Studies
Virginia Commonwealth University
Richmond, VA05.2009
Bachelor of Arts - History With A Minor in African American Studies
Virginia Commonwealth University
Richmond, VA05.2005
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Goal-Oriented
- Outgoing Personality
- Relationship Building
Timeline
Account Manager
Specialty Beverage Of Virginia
10.2021 - Current
Lead Merchandiser
Specialty Beverage Of Virginia
02.2021 - 10.2021
Merchandiser
Specialty Beverage Of Virginia
10.2019 - 02.2021
Merchandiser
Premium Distributing Of Virginia
12.2018 - 10.2019
Master of Teaching - Secondary Social Studies
Virginia Commonwealth University
Bachelor of Arts - History With A Minor in African American Studies
Virginia Commonwealth University
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