Michael Rennspies
Independence,OR
Summary
Proactive and results-oriented, I excelled at Walmart by enhancing team efficiency and customer satisfaction through exceptional problem-solving and customer service skills. Mastered tasks swiftly, leading to training new staff and significantly improving operational flow. Specialized in complaint resolution and cash handling, my approach prioritized organization and consistently meeting deadlines, contributing to a positive work environment.
Overview
3
3
years of professional experience
Work History
Team Associate
Walmart
09.2021 - 01.2025
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Learned all required tasks quickly to maximize performance.
- Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
- Operated register to process payments and collect cash payment for order totals.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
High School Diploma - General
Dallas High School
Dallas, OR06.2021
Skills
- Customer service
- Problem-solving
- Attention to detail
- Teamwork and collaboration
- Following instructions
- Organizing work stations
- Flexible schedule
- Heavy lifting
- Money handling
- Complaint resolution
- Materials staging
Accomplishments
- Guided coworkers in resolving complex customer and software issues.
- Used thorough knowledge of company software programs to maintain efficient workflow and deadline completion.
- Consistently attended optional meetings to remain knowledgeable about current company issues and deadlines.
- Consistently handled and resolved customer issues and complaints over long calls while maintaining a kind and friendly attitude.
Timeline
Team Associate
Walmart
09.2021 - 01.2025
High School Diploma - General
Dallas High School
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