Self-motivated worker with high experience in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
1
1
year of professional experience
Work History
Guest Advocate
Target
Glendale Heights, IL
09.2023 - Current
Greeted customers and provided assistance to ensure a positive shopping experience.
Determined accurate prices for [Type] customer services, consistently searching for deals and best prices.
Demonstrated strong communication skills when interacting with customers and coworkers.
Adjusted bills and refunded money to resolve customers' service or billing complaints.
Crew Member
McDonald's
Glendale Heights, IL
03.2023 - 08.2023
Served food quickly for positive guest experiences.
Educated customers on menu items, product ingredients and nutritional values.
Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
Resolved customer complaints in a professional manner.
Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.