Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Michael Reyes

Glendale Heights,IL

Summary

Self-motivated worker with high experience in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Overview

1
1
year of professional experience

Work History

Guest Advocate

Target
Glendale Heights, IL
09.2023 - Current
  • Greeted customers and provided assistance to ensure a positive shopping experience.
  • Determined accurate prices for [Type] customer services, consistently searching for deals and best prices.
  • Demonstrated strong communication skills when interacting with customers and coworkers.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.

Crew Member

McDonald's
Glendale Heights, IL
03.2023 - 08.2023
  • Served food quickly for positive guest experiences.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Resolved customer complaints in a professional manner.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.

Education

High School Diploma -

Glenbard West
Glen Ellyn

Skills

  • Concierge Support
  • Customer Service
  • Guest Relations
  • Payment Processing

Languages

Spanish
Native/ Bilingual

Affiliations

  • Participate in soccer for High School

Timeline

Guest Advocate

Target
09.2023 - Current

Crew Member

McDonald's
03.2023 - 08.2023

High School Diploma -

Glenbard West
Michael Reyes