Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Education and Training
Generic

Victor Ramos

Norman,OK

Summary

Experienced with delivering exceptional customer service to enhance guest satisfaction. Utilizes effective communication and problem-solving skills to address and resolve guest concerns. Track record of fostering welcoming and efficient service environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Guest Advocate

Target
03.2023 - Current
  • Greeted customers and provided assistance to ensure a positive shopping experience.
  • Performed cashier duties such as processing payments, returns, and exchanges accurately.
  • Verified age requirements for purchases of restricted items including tobacco, alcohol, lottery tickets.
  • Maintained up-to-date knowledge of store promotions and advertised items.
  • Operated equipment such as scanners and scales to process transactions accurately.
  • Maintained cleanliness standards throughout the store area.
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.

Crew Member

Raising Cane's Restaurants
11.2020 - 03.2023
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Served food quickly for positive guest experiences.
  • Drove team success by quickly completing assigned tasks.

Education

High School Diploma -

Classen High School Of Advanced Studies
Oklahoma City, OK
05-2023

Skills

  • Complaint Handling
  • Guest Relations
  • Stress Tolerance
  • Concierge Support
  • Cash Handling Experience
  • Customer Service
  • Guest Orientation
  • Computer skills
  • Data inputting
  • Data entry proficiency
  • Shift change management
  • Order and refund processing

Certification

LinkedIn Learning Certificate: Tips for Better Business Writing

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Guest Advocate

Target
03.2023 - Current

Crew Member

Raising Cane's Restaurants
11.2020 - 03.2023

High School Diploma -

Classen High School Of Advanced Studies

Education and Training

other

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