Michael Reyes
Brentwood,NEW YORK
Summary
Driven sales professional with proven experience at Nike Factory and Best Buy, excelling in customer engagement and upselling strategies. Leveraged strong communication skills and technical understanding to surpass sales goals, enhancing brand awareness and customer loyalty. Demonstrated ability to lift 40 pounds, contributing to efficient store maintenance and merchandise displays. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
2
2
years of professional experience
Work History
Athlete Sales Associate
Nike Factory
07.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Utilized upselling techniques to promote additional products and increase sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to process sales, returns, online orders, and gift card activations.
Retail Sales Associate
Best Buy
06.2022 - 06.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Utilized upselling techniques to promote additional products and increase sales.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
Education
Associate of Science - Business Administration
Suffolk County Community College
Brentwood, NY05.2025
High School Diploma -
Brentwood High School
Brentwood, NY06.2022
Skills
- Goal-Oriented
- Brand Awareness
- Technical understanding
- Customer Engagement
- Sales assistance
- Sales Goals
- Store maintenance
- Upselling strategies
- Product Demonstration
- Merchandise displays
- Display Maintenance
- Program Promotion
- Customer Service
- Reliable and Responsible
- Strong Communication and Interpersonal Skills
- Adaptable and Flexible
- Decision-Making
- Cash Handling
- Excellent Written and Verbal Communication
- Ability to Lift 40 pounds
- Product and Service Sales
- Sales and Promotions
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Athlete Sales Associate
Nike Factory
07.2023 - Current
Retail Sales Associate
Best Buy
06.2022 - 06.2023
Associate of Science - Business Administration
Suffolk County Community College
High School Diploma -
Brentwood High School
Similar Profiles
Charles ReynoldsCharles Reynolds
Retail Sales Associate at Nike FactoryRetail Sales Associate at Nike Factory
James WallsJames Walls
Material Handler at Nike FactoryMaterial Handler at Nike Factory
Nigel WhiteNigel White
Security Officer at Nike FactorySecurity Officer at Nike Factory
EMILIO CASTILLOEMILIO CASTILLO
Stocker at Western BeefStocker at Western Beef
Ruth Y. ZelayaRuth Y. Zelaya
Home Health Aid at BAYADA Home Health CareHome Health Aid at BAYADA Home Health Care