Michael Richards
Burneyville
Summary
Results-driven sales representative with a proven track record in building rapport, closing deals, and enhancing customer satisfaction. Skilled in objection handling and follow-ups, consistently delivering tailored solutions that drive repeat business.
Overview
19
19
years of professional experience
Work History
Door-to-Door Sales Representative
Superior Solutions Roofing
Frisco, TX
02.2011 - Current
- Developed strong client relationships, fostering trust and repeat business.
- Conducted comprehensive roof assessments to identify customer needs and recommend solutions.
- Increased customer satisfaction by providing thorough consultations and accurate project estimates.
- Led negotiations with clients to finalize contracts while ensuring alignment with company policies and goals.
- Trained new sales staff on product knowledge and effective sales techniques for improved performance.
- Conducted regular follow-ups with clients after project completion to ensure satisfaction and gather feedback for improvement.
- Collaborated with installation teams to ensure project specifications were met consistently.
- Developed strong relationships with suppliers, negotiating favorable pricing and materials for projects.
Outside Sales Representative
Superior Solutions Staffing
Dallas, TX
01.2008 - 01.2011
- Implemented strategies that improved overall sales performance through effective territory management.
- Cultivated client relationships to drive customer satisfaction and foster loyalty.
- Evaluated customer requirements through site visits, demonstrating product offerings and proposing tailored solutions.
- Performed market research to uncover new sales opportunities and effectively target potential clients.
Education
High School Diploma -
MacArthur High School
Irving, TX08-2007
Skills
- Cold calling
- Lead generation
- Appointment setting
- Closing deals
- Upselling
- Objection handling
- Follow-up skills
- Building rapport
- Customer service
- Product knowledge
- Document management
- Goal oriented
Timeline
Door-to-Door Sales Representative
Superior Solutions Roofing
02.2011 - Current
Outside Sales Representative
Superior Solutions Staffing
01.2008 - 01.2011
High School Diploma -
MacArthur High School