Michael Andrew Rimes
Asheville,USA
Summary
Energetic restaurant professional with 10+ years of experience. Effective at handling high workloads in fast-paced environments. Satisfy customers and bring in repeat business by working well with front- and back-of-house teams. Serves diverse needs with friendly, fast support.
Overview
10
10
years of professional experience
Work History
Server
Marek's Collier House
Marco Island, FL
12.2025 - Current
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed multiple tables efficiently during peak hours, maintaining high service quality.
- Developed strong relationships with regular customers to foster repeat business.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Little Bar Restaurant
Goodland, FL
11.2023 - 11.2025
- Kept thorough knowledge of menu and chef specials to provide recommendations according to tastes and specific allergies.
- Contributed to a strong culture of positivity, teamwork, and professionalism.
- Worked with POS system to place orders and manage bills, and collected cash, credit card, and gift certificate payments.
- Up sold high profit items such as appetizers, wine bottles, and mixed drinks to enhance sales numbers.
- Prepared salads, appetizers desserts, plate garnishes, and sauces.
- Maintained positive relationships with extensive repeat customer base.
- Trained new server hires on proper protocols and procedures followed at establishment.
Server/Server Shift Captain
Smuggler Union Brewery and Restaurant
Telluride, CO
09.2019 - 09.2023
- Demonstrated hospitality and customer service while serving tables.
- Knowledge of extensive proprietary microbrews.
- Memorized menu additions, changes and limited offerings.
- Followed safety, sanitization and food handling guidelines.
- Communicated professionally with customers, colleagues and supervisors.
- Trained new servers in company policies, guest service standards and best practices.
- Effectively managed all daily restaurant operations during a select staffing model period.
Server
Little Bar Restaurant
Goodland, FL
02.2016 - 05.2019
- Kept thorough knowledge of menu and chef specials to provide recommendations according to tastes and specific allergies.
- Contributed to a strong culture of positivity, teamwork, and professionalism.
- Worked with POS system to place orders and manage bills, and collected cash, credit card, and gift certificate payments.
- Up sold high profit items such as appetizers, wine bottles, and mixed drinks to enhance sales numbers.
- Prepared salads, appetizers desserts, plate garnishes, and sauces.
- Maintained positive relationships with extensive repeat customer base.
- Trained new server hires on proper protocols and procedures followed at establishment.
Education
Bachelor of Arts (B.A.) - Classical Guitar Performance
University of West Florida
Pensacola, FL12-2013
Skills
- Team member support
- Safe Food Handling
- Interpersonal Skills
- Wine Pairing Knowledge
- Menu knowledge
- Suggestive Selling
- High-volume dining
- Guest Relations Management
LANGUAGE
Spanish - Conversational
Timeline
Server
Marek's Collier House
12.2025 - Current
Server
Little Bar Restaurant
11.2023 - 11.2025
Server/Server Shift Captain
Smuggler Union Brewery and Restaurant
09.2019 - 09.2023
Server
Little Bar Restaurant
02.2016 - 05.2019
Bachelor of Arts (B.A.) - Classical Guitar Performance
University of West Florida