Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Michael Robles

El Paso,TX

Summary

Proven Sales Manager with a track record of fostering high-performing teams at Rent a Center, enhancing customer engagement through data analytics, and boosting sales revenue. Expert in relationship building and sales expertise, I excel in creating strategies that drive client satisfaction and exceed performance goals.

Overview

20
20
years of professional experience

Work History

Sales Manager

Rent a Center
1411 Airway Blvd
09.2017 - 10.2024
  • Cultivated a high-performing sales team for improved morale and increased productivity.
  • Utilized data analytics to refine sales techniques for improved customer engagement.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.

Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.

District Manager

Rent A Center
El Paso, TX - Las Cruces-McAllen, TX
07.2005 - 09.2017
  • Streamlined operational processes for increased productivity and cost savings.
  • Aligned team objectives to organizational goals for cohesive direction.
  • Fostered strong client relationships to drive repeat business and referrals.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Supervised various locations, enforcing high-quality standards of operation.

Sales Assistant

Rent A Room
El Paso, TX
12.2004 - 07.2005
  • Participated in product promotions and special events to attract customers.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Processed sales transactions and handled cash register with accuracy.
  • Maintained clean and organized store displays to enhance shopping experience.

Education

High School Diploma -

Riverside High School
El Paso, TX
05-1989

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Motivational skills
  • Verbal and written communication
  • Product knowledge
  • Sales expertise

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Sales Manager

Rent a Center
09.2017 - 10.2024

District Manager

Rent A Center
07.2005 - 09.2017

Sales Assistant

Rent A Room
12.2004 - 07.2005

High School Diploma -

Riverside High School
Michael Robles