Jessica Santiago
Miami,USA
Summary
I strive for excellence and want to be amongst the best in the field. My ability to handle several essential responsibilities at once makes me unique. Right now, I want to join an organization that prides itself on employing the best talent in the industry and ensuring that all employees have the tools they need to grow and succeed in their jobs.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Unit Secretary
HCA Kendall Hospital
Miami, USA
04.2022 - Current
- Managed and maintained patient records, ensuring accuracy and confidentiality
- Coordinated communication between healthcare providers, patients, and families to ensure effective care delivery
- Maintained inventory of medical supplies and equipment, restocking as needed to support smooth operations
- Prepared patient charts for upcoming appointments or procedures, ensuring all required documents are included
- Answered phone calls and directed inquiries to appropriate personnel or departments
Patient Care Technician
HCA Kendall Hospital
Miami, FL
10.2021 - 04.2022
- Assisted nursing staff with patient care tasks and daily activities.
- Monitored patient vital signs and reported changes to healthcare team.
- Maintained cleanliness and organization of patient care areas and equipment.
Medical Assistant
COVID Testing LLC
Port of Miami, USA
08.2021 - 10.2021
- Arrive early to set up testing event
- Conduct COVID test (PCR and Antigen)
- Enter patient data in EMR
- All other duties assigned
Neuro Technician
Brain Treatment Center
Miami, USA
05.2020 - 07.2021
- Give trans cranial Magnetic Stimulation using a magnetic coil positioned at the head of the person receiving the treatment using anatomical landmarks on the skull
- Treatment on Children and Adults with Autism, ADHD, Anxiety PTSD disorders
- EEG testing to show changes in brain activity that may be useful in diagnosing brain conditions, especially epilepsy and other seizure disorders.
Order Entry Specialist
Airguide Mfg
Hialeah, USA
08.2016 - 05.2020
- Enter purchase orders into company software on a daily basis
- Check email inquiry from customers requesting order status
- Print sales acknowledgments and review for discrepancies
- Create tickets for the orders and print labels to attach
- Distribute tickets to main production line.
- Answer phones
- Enter payables daily to invoice entry so checks can be signed before Friday
- Prepare quotes for customer on future purchase orders
- Answer customer emails for customer service questions
Education
Associate Degree - Nursing
Galen College of Nursing
Pembroke Pines, FLVocational Diploma - Medical Assistant
Florida Career College
Miami, FLSkills
- Customer oriented telephone etiquette
- Good time management
- Exceptional interpersonal and communication skills
- Microsoft
- Excel
- Outlook
- Word
- Order Entry
- Accounts Payable
- Pricing
- Administrative Experience
- EMR systems
- Phlebotomy
- PCR
- Experience administering injections
- PTSD Care
- Anatomy knowledge
- Patient Care
- Medical Office Experience
- Vital Signs
- Patient record management
- Medical supply inventory
- Patient chart preparation
- Client communication
Certification
- Medical Assistant Diploma
- CPR Certification
Languages
Spanish, Expert
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Unit Secretary
HCA Kendall Hospital
04.2022 - Current
Patient Care Technician
HCA Kendall Hospital
10.2021 - 04.2022
Medical Assistant
COVID Testing LLC
08.2021 - 10.2021
Neuro Technician
Brain Treatment Center
05.2020 - 07.2021
Order Entry Specialist
Airguide Mfg
08.2016 - 05.2020
Associate Degree - Nursing
Galen College of Nursing
Vocational Diploma - Medical Assistant
Florida Career College