Verified
This profile is verified using an email address.
Michael Rogers
Kaufman,TX
Summary
Dynamic Assistant Manager at Home Depot with a proven track record in enhancing customer satisfaction and driving sales growth. Skilled in team leadership and strategic thinking, I successfully implemented training programs that boosted staff knowledge and improved product placement, resulting in a significant increase in customer engagement and store efficiency.
Overview
27
27
years of professional experience
Work History
Assistant Manager
Home Depot
Terrell, TX
06.1999 - 05.2026
- Assisted in managing daily store operations to ensure optimal customer service.
- Collaborated with team members to execute merchandising strategies and maintain inventory levels.
- Trained new staff on operational procedures and customer engagement techniques.
- Developed scheduling plans to optimize workforce efficiency and meet business demands.
- Led initiatives to enhance store layout, resulting in improved customer flow and satisfaction.
- Implemented training programs that increased staff knowledge of product lines and services offered.
- Analyzed sales data to identify trends and improve product placement strategies.
Education
GED -
Mesquite Academy
Mesquite, TX05-1994
Skills
Customer Service
Team leadership
Decision-making
Customer relations
Time management
Team motivation
Staff training and development
Workload management
Retail operations
Operations management
Sales growth
Orientation and training
Strategic thinking
Workplace safety compliance
Coaching and mentoring
Customer service and satisfaction
Multitasking
Hiring and training
Customer relationship management
Staff training
Timeline
Assistant Manager
Home Depot
06.1999 - 05.2026
GED -
Mesquite Academy