Summary
Work History
Education
Skills
Timeline
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Michael Rooney

Las Vegas

Summary

Dynamic Table Games Floor Supervisor with a proven track record at Excalibur Hotel & Casino, excelling in guest relations and team management. Enhanced productivity through innovative procedures and training, while expertly overseeing blackjack, craps, and roulette. Recognized for resolving disputes diplomatically and optimizing game flow for an exceptional gaming experience.

Work History

Table Games Floor Supervisor

Excalibur Hotel & Casino
08.2023 - Current
  • Managed disputes diplomatically, ensuring fair resolutions while maintaining a positive atmosphere for all guests.
  • Leveraged extensive knowledge of various table games to provide expert guidance on rules, strategies, and proper etiquette to both dealers and patrons alike.
  • Streamlined dealer rotation schedules for greater efficiency and improved team morale.
  • Collaborated with management to develop floor layouts that optimized table placement and overall flow.

Table Games Floor Supervisor

Harrah's Cherokee Valley River Casino & Hotel
06.2018 - 07.2023
  • Increased productivity by implementing time-saving procedures for opening/closing tables and completing necessary paperwork accurately.
  • Collaborated with surveillance teams to identify potential threats or cheating incidents before they escalated into larger issues.
  • Maximized profitability by effectively managing chip inventory, game pace, and staffing levels during peak times.
  • Assisted in the training and development of new dealers, resulting in increased dealer proficiency and game knowledge.

Education

Bachelor of Arts - Economics

SUNY At Fredonia
Fredonia, NY

Skills

  • Exceptional leadership
  • Team management
  • Surveillance monitoring
  • Guest relations
  • Blackjack, craps, roulette, and baccarat

Timeline

Table Games Floor Supervisor

Excalibur Hotel & Casino
08.2023 - Current

Table Games Floor Supervisor

Harrah's Cherokee Valley River Casino & Hotel
06.2018 - 07.2023

Bachelor of Arts - Economics

SUNY At Fredonia

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Michael Rooney