Michael Rosario Almonte
The Bronx
Summary
Versatile and dynamic, with a proven track record at Rockrose for maintaining high standards of cleanliness. Skilled in general maintenance and adept at problem-solving, I excel in fast-paced environments, evidenced by mentoring roles and efficiency improvements. My strong work ethic and ability to quickly adapt have consistently enhanced team productivity and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Porter
Rockrose
05.2023 - Current
- Communicated with coworkers and managers about completed duties.
- Cleaned and organized building areas as required.
- Performed cleaning and maintenance duties as directed.
- Maintained building exteriors for professional, clean presentation standards.
- Stored supplies safely and securely to prevent theft and damage.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Completed sweeping, mopping, and window-cleaning.
- Maintained a strong work ethic, good time management and prepared for each shift.
Costumer Service
Uhaul Moving And Storage
08.2022 - 10.2022
- Assisted customers by providing exceptional customer service and processing transactions.
- Assisted clients with luggage handling, demonstrating exceptional customer service skills.
- Maintained excellent customer service and positive attitude.
- Resolved customer complaints and maintained clean and tidy checkout area.
Mechanic Helper
Shell Gas Station
07.2022 - 09.2022
- Supported Shop Foreman and other mechanics on vehicle repair projects.
- Dismounted and mounted wheels and tires for balancing, repair and replacement.
- Checked batteries.
- Used pump systems to change engine oil, refill brake fluid, and lubricate parts.
- Lift up to 100 pounds at once and use forklift to move heavier loads.
- Measured tire pressure and increased or decreased to meet manufacturers' recommendations.
- Conducted routine oil changes, tire rotations, fluid replacements .
- Cleaned and maintained shop equipment and organized tools into individual bays.
- Changed vehicle engine oil and filters for waiting customers.
- Parking customers vehicle.
Crew Trainer
McDonald's
11.2017 - 02.2023
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored participant workflow and behaviors throughout training process.
- Scheduled and taught in class and online courses to increase learning opportunities.
- Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
- Prepared sandwiches and able to do others positions at the same time.
- Keep a clean area or work
- Download and organize products based on date of expiry
Education
Graphic Design And Engineering Science -
Borough of Manhattan Community College
New York, NY2020
Diploma -
High School of World Cultures
06.2019
Skills
- Customer service
- Strong work ethic
- Problem-solving
- Clean driving record
- Valid Driver's license
- Punctual and dependable
- Heavy lifting
- General maintenance
- Learn and adapt quickly
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Porter
Rockrose
05.2023 - Current
Costumer Service
Uhaul Moving And Storage
08.2022 - 10.2022
Mechanic Helper
Shell Gas Station
07.2022 - 09.2022
Crew Trainer
McDonald's
11.2017 - 02.2023
Graphic Design And Engineering Science -
Borough of Manhattan Community College
Diploma -
High School of World Cultures
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