MICHAEL RUFFNER
San Antonio,Texas
Summary
Self-motivated/Hardworking, bringing a wide background and multifaceted abilities to support any projects assigned to me. Equipped with a foundational understanding of developing short and long-term business plans, analytical problem-solving abilities, and attention to detail. Focused on contributing to operations and projects while developing acquired skills and foundational career knowledge.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Head Server
Fralo's Pizza
01.2022 - 07.2024
- Trained new staff on restaurant operations and policies to strengthen performance.
- Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time.
- Managed food resources, memorized orders, and coordinated customer service.
- Supervised server staff and simultaneously served personal section of tables.
- Cultivated warm relationships with regular customers.
CABLE OPERATOR/MECHANIC
BSR Surf Resort
03.2021 - 07.2021
- Responsible for the daily maintenance and operation of a million-dollar cable park, fed and maintained lemurs at the park, taught customers how to ride from ages 8-65, responsible for the safety of all riders at the park, CPR certified, and helped managers build ramps and features for the park
ASSISTANT WAITER
Myron's Prime Steakhouse
10.2018 - 07.2021
- Transported food products, cleaned tables and counters, stocked dining room supplies, took food and drink orders, packaged to-go, and ran business banquets (i.e
- Lexus, Porsche, Valero, etc.)
SUMMER INTERN
Health Texas Medical Group
05.2020 - 07.2020
- Shadowed doctors at San Pedro Clinic, responsible for organizing all faxes sent to the clinic, single-handedly fixed fax backup issue at the clinic during covid, and solved any issue presented to me while at the clinic
SITE ADVISOR
Sitterle Homes
06.2017 - 07.2018
- Managed specific home building sites while being responsible for site cleanliness, efficiency, and productivity
Education
BIOLOGY -
Baylor University
San Antonio, TexasHIGH SCHOOL DIPLOMA - undefined
Antonian College Preparatory High School
San Antonio, Texas05.2019
Skills
- Project management
- Objective Orientated
- Quick Problem Solving Skills
- Familiar with Adobe and Microsoft Software
- Public Relation
- Machinery operation
- Networking
- Task prioritization
- Multitasking
- Wine service
- High-volume dining
Certification
TABC Certification
Food Handler Certification
Timeline
Head Server
Fralo's Pizza
01.2022 - 07.2024
CABLE OPERATOR/MECHANIC
BSR Surf Resort
03.2021 - 07.2021
SUMMER INTERN
Health Texas Medical Group
05.2020 - 07.2020
ASSISTANT WAITER
Myron's Prime Steakhouse
10.2018 - 07.2021
SITE ADVISOR
Sitterle Homes
06.2017 - 07.2018
HIGH SCHOOL DIPLOMA - undefined
Antonian College Preparatory High School
TABC Certification
Food Handler Certification
BIOLOGY -
Baylor University
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