Michael Ruffolo
Norridge,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Head of Marketing/Seasonal Restaurant Manager
Forno Rosso Pizzeria Napoletana
Chicago, IL
01.2016 - Current
- Organize weekly schedule for all employees
- Oversee inventory of food and beverage products and placed orders to maintain adequate levels of inventory
- Reconcile cash and credit card transactions at end of evening and dispersed tips for employees
- Orchestrated virtual marketing campaign during and after Covid 19
- Train new employees on front and back of house operations
Sales Rep
Southern Glazier
Kansas City, Missouri
09.2022 - 11.2022
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions
- Developed and delivered engaging sales presentations to convey product benefits
- Achieved monthly sales goals by promoting product benefits and enrolling new clients
- Attended advanced training sessions and conferences to increase product knowledge and productivity
- Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development
- Implemented brand marketing and sales campaigns
Area Manager
Performance Food Group
St. Louis , MO
01.2022 - 09.2022
- Presented, promoted and sold products/services
- Performed cost-benefit and needs analysis of existing and potential customers
- Established, developed, and maintained positive business and customer relationships
- Coordinated with sales team members and other departments new growth opportunities
- Dedicated to expanding client bases by building lasting relationships
- Supply management via reporting tools based on customer needs, problems, interests, and growth potential for new products and services
Assistant General Manager
Brookside Wine and Spirits
Kansas City, MO
03.2020 - 10.2021
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability
- Built customer loyalty by devising promotions and products according to customer needs and budget
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
- Motivated, trained and disciplined employees to maximize performance
- Developed innovative sales proposals to promote product quality and showcase market comparisons
- Managed team schedule with eye for coverage needs and individual strengths
- Handled cash accurately and prepared deposits
Senior Team Lead
Aramark
Kansas City, Missouri
03.2018 - 09.2021
- Supervised day-to-day operations of 400-level concession stands at Kauffman Stadium
- Managed and reconciled all inventory count process at end of night
- Oversaw cooks, preps, and stand leads on a day-to-day basis
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values
- Built strong relationships with customers through positive attitude and attentive response
- Mentored and guided employees to foster proper completion of assigned duties
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals
Education
BS - business Administration
Rockhurst University
Kansas City, MO05.2021
Skills
- Efficient Time Management
- Effective Communicator
- Strong Leadership Qualities
- Computer Efficient
- Problem-solving abilities
- Strong work ethic
- Customer Service
Certification
NCAA Division 2 4-year college baseball player at Rockhurst University
NCAA Division 2 1-year coaching baseball at Rockhurst University
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Rep
Southern Glazier
09.2022 - 11.2022
Area Manager
Performance Food Group
01.2022 - 09.2022
Assistant General Manager
Brookside Wine and Spirits
03.2020 - 10.2021
Senior Team Lead
Aramark
03.2018 - 09.2021
Head of Marketing/Seasonal Restaurant Manager
Forno Rosso Pizzeria Napoletana
01.2016 - Current
BS - business Administration
Rockhurst University
NCAA Division 2 4-year college baseball player at Rockhurst University
NCAA Division 2 1-year coaching baseball at Rockhurst University
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