Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Ruiz

San Antonio,TX

Summary

I am an organized Event Manager experienced in coordinating and executing large and small scale events. Build rapport with venue management and personnel to foster seamless collaboration and execute exceptional event experiences. I am very a motivated manager who would be bringing 5 years of experience delivering small to large-scale events on-time and within stringent budgets. Talented at identifying potential problems, promptly mitigating obstacles, and actively resolving conflicts to ensure client satisfaction and positive attendee experience. Background managing occasions from small, private affairs to extremely large corporate conferences. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Bartender

Dog and Pony
Boerne , TX
01.2022 - Current
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Greeted guests with friendliness and professionalism.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Attended regular training sessions to stay updated on new products or trends.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Effectively multitasked within fast-paced environment.

Banquet Manager/PCE Manager

Alamo Drafthouse
San Antonio , Texas
01.2016 - 01.2020
  • Attended weekly meetings with location managers
  • Made calls to finalize details
  • Made sure management and projectionist were updated thoroughly
  • Trained PCE Leads
  • Met up with client for on site walk throughs
  • Updated Tripleseat
  • Managed Events
  • Attention to detail
  • Closed out financials and updated to Tripleseat
  • Distributed tip out
  • Coordinated weddings, reunions, and corporate meetings throughout banquet and conference spaces.
  • Delegated tasks to staff members to maximize production under tight deadlines.
  • Oversaw timeliness and quality of food delivery at high-volume events.
  • Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.

Server

Alamo Drafthouse
San Antonio , United States
02.2014 - 12.2016
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Increased sales significantly by upselling higher-end products to customers.
  • Checked guests' identification before serving alcoholic beverages.
  • Collected orders and relayed them to bartenders quickly and accurately.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Education

High School Diploma -

St. Anthony High School
05.2001

Skills

  • Staff Management
  • Venue coordination
  • Employee Development
  • Guest experiences
  • Planning and Coordination
  • Guest accommodations
  • Corporate event management
  • Coaching skills
  • Great Teamwork
  • Leadership
  • Passionate
  • Industry Knowledge and Experience
  • Customer Relation Management

Timeline

Bartender

Dog and Pony
01.2022 - Current

Banquet Manager/PCE Manager

Alamo Drafthouse
01.2016 - 01.2020

Server

Alamo Drafthouse
02.2014 - 12.2016

High School Diploma -

St. Anthony High School
Michael Ruiz