Michael Runion
New Riegel
Summary
Developed leadership and strategic planning skills in fast-paced operations environment. Demonstrated expertise in optimizing processes and managing cross-functional teams. Seeking to transition into new field, leveraging transferrable skills for impactful contributions.
Overview
3
3
years of professional experience
Work History
Area Operations Manager
Dave and Busters
Columbus, OH
05.2024 - Current
- Managed daily operations to enhance efficiency and service delivery.
- Boosted team morale and productivity by fostering a positive work environment and offering regular feedback.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Resolved customer issues promptly, enhancing overall guest experience and loyalty.
- Coordinated Bar inventory management, ensuring optimal stock levels for operational needs.
Area Operations Manager
Dave and Busters
Edina, MN
08.2023 - 05.2024
- Monitored compliance with safety standards, fostering a secure work environment.
- Collaborated with cross-functional teams to drive initiatives and improve performance metrics.
- Managed multiple projects simultaneously while adhering to strict deadlines and budget constraints.
- Spearheaded operational procedures and processes to improve efficiency and optimize operations.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
High School Diploma -
Tiffin Columbian High School
Tiffin, OHSkills
- Performance analysis
- Operational efficiency
- Standard operating procedures
- Staff supervision
- Inventory monitoring
- Budgets
- Teamwork
- Time management
Timeline
Area Operations Manager
Dave and Busters
05.2024 - Current
Area Operations Manager
Dave and Busters
08.2023 - 05.2024
High School Diploma -
Tiffin Columbian High School