Customer-focused professional with a background in customer service. Known for maintaining high levels of customer satisfaction and loyalty through exceptional communication, problem solving skills, and collaboration with fellow team members.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Brenntag Mid-South
Greensboro, NC
08.2023 - Current
Answered customer inquiries and provided accurate information regarding products and services.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Developed strong relationships with customers by providing personalized assistance and support.
Supported sales team members to drive growth and development.
Teacher
Guilford County School System
High Point, NC
08.2022 - 06.2023
Developed and implemented lesson plans based on curriculum objectives.
Assessed student performance through tests, quizzes, and other assessments.
Provided individualized instruction to meet the needs of all students.
Teacher
Bowling Green City Schools
Bowling Green, OH
08.2018 - 06.2022
Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
Equity Champion for Making Student Thinking Visible.