Michael Ryder
Greensboro,NC
Summary
Customer-focused professional with a background in customer service. Known for maintaining high levels of customer satisfaction and loyalty through exceptional communication, problem solving skills, and collaboration with fellow team members.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Brenntag Mid-South
Greensboro, NC
08.2023 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
- Supported sales team members to drive growth and development.
Teacher
Guilford County School System
High Point, NC
08.2022 - 06.2023
- Developed and implemented lesson plans based on curriculum objectives.
- Assessed student performance through tests, quizzes, and other assessments.
- Provided individualized instruction to meet the needs of all students.
Teacher
Bowling Green City Schools
Bowling Green, OH
08.2018 - 06.2022
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
- Equity Champion for Making Student Thinking Visible.
- Building Communications Director.
Education
Bachelor of Science - Education
Bowling Green State University
Bowling Green, OH05-2016
Skills
- Customer Service
- Self Starter
- Detail Oriented
- Problem-solving abilities
- Customer Relations
- Conflict Resolution
Timeline
Customer Service Representative
Brenntag Mid-South
08.2023 - Current
Teacher
Guilford County School System
08.2022 - 06.2023
Teacher
Bowling Green City Schools
08.2018 - 06.2022
Bachelor of Science - Education
Bowling Green State University
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