Michael Said
Bayonne,NJ
Summary
Organized Operations Lead with background motivating, coaching and overseeing teams by employing excellent interpersonal and multitasking skills. Seasoned expert at establishing and implementing goals and objectives, identifying and managing risks and developing business potential. Strong independent judgment and critical-thinking abilities.
Overview
10
10
years of professional experience
Work History
Operations Lead
Bath & Body Works
10.2022 - Current
- Enhanced team productivity by providing ongoing training and development opportunities.
- Managed and allocated staff and material resources to meet production goals.
- Utilized data-driven insights to inform decision-making processes regarding resource allocation or process improvements within the operations department.
- Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
- Streamlined operations by implementing efficient processes and optimizing workflows.
- Managed daily operations, ensuring timely delivery of high-quality products and services to clients.
- Replenish inventory stock and floor displays.
Power Washer
TJ's Powerwashing
06.2021 - 08.2023
- Completed scheduled maintenance of equipment by power washing, scrubbing and sweeping.
- Cleaned debris and waste materials from job site.
- Improved property appearance through meticulous attention to detail in power washing tasks.
- Showcased versatility in handling diverse surfaces, including brick, wood, concrete, and vinyl siding & trucks, adapting pressure levels accordingly to prevent damage.
- Established a strong reputation for reliability and professionalism, leading to repeat business and referrals from satisfied clients.
- Minimized disruption to clients'' routines by carefully scheduling power washing tasks around their availability.
Stock & Inventory Worker
Jerry's Drug And Surgical Supply
10.2014 - 06.2021
- Maintained a clean and safe work environment, contributing to overall warehouse productivity and safety standards.
- Served as a key liaison between sales teams, customer support representatives, and warehouse staff, providing timely updates on product availability or shipment delays when required.
- Conducted periodic cycle counts as part of an ongoing effort towards maintaining high levels of inventory accuracy across the entire product range.
- Provided excellent customer service by resolving inquiries related to product availability, order status, returns and Deliveries.
Education
Bachelor of Arts - Criminal Justice
Saint Peter's University
Jersey City, NJ05.2019
Skills
- Operational Efficiency
- Motivational attitude
- Scheduling Coordination
- Workforce Management
- MS office
- Mentoring
- Team Management
- Understanding of financial performance
- Safety Management
- Cost Reduction
- Order Fulfillment
- Operations Management
- Team Training
- Customer Relationship Management
- Staff Supervision
- Delegation
Accomplishments
National Criminal Justice Honor Society- Alpha Phi Sigma
Inducted in April 2019
Internships:
Bayonne Police Department, Bayonne, NJ
Sept. 2018- Dec. 2018
Bergen County Law Enforcement Career Development Program, Hackensack, NJ
Sept. 2018- Dec. 2018
Hudson County Prosecutor’s Office – Narcotics Task Force, Jersey City, NJ
Feb. 2019- April 2019
Affiliations
- Study Related
Timeline
Operations Lead
Bath & Body Works
10.2022 - Current
Power Washer
TJ's Powerwashing
06.2021 - 08.2023
Stock & Inventory Worker
Jerry's Drug And Surgical Supply
10.2014 - 06.2021
Bachelor of Arts - Criminal Justice
Saint Peter's University