Accomplished Account Manager and Application Engineer offering high performance leading development and implementation of sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in solutions providing, team leadership and development.
Overview
28
28
years of professional experience
Work History
Account Manager Specialist
Hyson Metal Forming Solutions
Brecksville, OH
08.2013 - Current
Managed territory in the Southeast USA, generating sales revenue of $1.4M with high profitability as a focus.
Developed products and supporting the go to market strategy for steel mill business from zero dollars to roughly $5M in 10 years.
Consistently attracted and retained new customers year over year.
Maintained direct personal contact with 150 active accounts and fostered relations with new ones.
Stayed current on competitor sales, prices and territory activity.
Devised territory sales plans to exceed revenue and market penetration goals.
Developed sales plans designed to achieve revenue targets and business objectives.
Developed and coordinated group training classes with distributors and key accounts in alignment with company sales objectives.
Oversaw and motivated sales activity for 3 distributors.
Specialist in the area of metal stamping (In Press) stamping solutions and Integrated Steel Mill Rolling Mill solutions.
Manager Engineered Products
Hyson Products
Brecksville, Ohio
08.2008 - 08.2013
Responsible for sales performance and account management of two distributors and over five-hundred accounts.
Grew territory sales by 14%, and maintained strategic accounts.
Provide product support and training internally and externally, domestically and internationally for delay return series of nitrogen gas springs.
Maintain and build relationships with customers and coworkers to maximize loyalty and promote productivity.
Identify and actively pursue new business opportunities in alignment with PPAT goals.
Represent the company in a manner that creates a positive perception as an innovative global entity, providing high quality-value added industrial solutions.
Prepared and participated in project design reviews.
Monitored design processes from conceptual phase through construction.
Sketched outline designs and used CAD programs to create detailed designs and specifications.
Troubleshot, diagnosed and repaired engineering equipment.
Participated in cross-functional teams with manufacturing, quality, marketing and procurement departments.
Recommended design modifications to eliminate component and system malfunctions.
Researched and analyzed customer design proposals, specifications, manuals and other data.
Evaluated project feasibility based on available equipment and materials and labor expenses.
Collaborated with sales and project management personnel to develop product concepts.
Provided educational support to internal personnel, verifying consistent understanding of engineering principles involved in proposed projects.
Regional Sales Manager, OH, PA & WV
Hyson Products
Brecksville, OH
03.2003 - 08.2008
Met regional sales objectives by developing and implementing promotion strategies, coordinating sales team and servicing key accounts to fortify business relationships.
Analyzed regional market trends to discover new opportunities for growth.
Increased revenue generation by collaborating with senior executives to assess regional performance and develop new sales strategies.
Prospected, identified and cultivated relationships with contacts to promote product lines and solutions.
Resolved customer complaints regarding sales and service.
Enhanced sales volume through skilled support to both new and inactive customers.
Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Determined price schedules and discount rates.
Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
Project Engineer/Research & Development
Hyson Products
Brecksville, Ohio
05.2001 - 04.2003
Design product improvements aligned with strategic initiatives.
Perform product testing and documentation.
Create engineering drawings and Bills of Materials and enter data into JBA
Perform stress analysis, define product specifications and assist in creation of marketing literature.
Create Power Point presentations and facilitate training classes for direct sales channels and distributors.
Troubleshoot and field technical inquires providing solutions as needed.
Maintain item master data in ERP system.
Review and execute engineering change requests.
Collaborated with manufacturing and production teams at all levels.
Product Engineer
Waltco Truck Equipment
Tallmadge, Ohio
08.1995 - 05.2001
Researched competition and new technology, and implemented cost saving ideas as well as increased product quality
Design of new products and accessories for both new and existing products
Provided layouts, 3d-Modeling, detailed drawings, bills of materials, costing summaries
Prepared proposals for new and custom oriented products
Published marketing artwork, owners and installation manuals, and other technical publications
Actively traveled, visited several customer sites to help solve problems and maintain relationships
Maintain all engineering documentation for seven standard product lines
Internal and external customer support provided.
Machinist
Consolidated Mold
Kent, Ohio
12.1994 - 06.1995
Responsible for machining steel plates to size and surface roughness for internal and external customers
Operated Bridgeport milling machine, Cincinnati horizontal and vertical milling machines, and Radial drill press
Associate shipping and receiving clerk.
Measured and marked dimensions and reference points to meet precise specifications.
Gauged and maintained tolerances on grinding diameters, depths, squareness and parallelism.
Operated forklift to place finished products on skids and transport to warehouse.
Constructed appropriate offset corrections for tool wear, broken tools and casting variations.
Education
Master of Business Administration -
University of Phoenix
01.2006
Bachelor of Science - Mechanical Engineering Technology
University of Akron
01.1999
Associate of Applied Science - Mechanical Engineering Technology
University of Akron
01.1995
Skills
Forecasting and Reporting
Process Improvement
Deal Closing
Distribution Channel Management
Problem-Solving
New Account Development
Budget Management
Negotiation and Persuasion
New Market Development
New Product Introduction
Solidworks
Microsoft Office Professional
Affiliations
Enthusiastic personality, in alignment with goals, and embraces challenge. Acts with integrity and cherishes opportunities to listen and learn, provide support, educate and build trusting relationships. Additional highlights are as follows:
Detail Oriented Product Management
Trouble Shooting Skills Communication Skills
Salesmanship Computing Skills
Organizational Skills Analytical Thinking
Objective Seeking a challenging management position to expand business knowledge, build upon past management experience and utilize comprehensive skill set.
Accomplishments
Lean Baseline member, 2007
Super Tanker Patent in 2004-US Patent No.: US 7,749,185 BI
Member of PMA Metalform Trade Show Conference Committee
Member AIST (Association for Iron & Steel Technology)
Member AIST Long Products Rolling Committee
Certificate of completion of 6S training
Certificate of completion of DFMA (Design For Manufacturability and Assembly)
Nitrogen Roll Chock Separator design for SMS Steel Mills, 2007
Primary souring agreements form OEMs and Tier suppliers of HVAC & Automotive.
References
REFERENCES AVAILABLE UPON REQUEST
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Account Manager Specialist
Hyson Metal Forming Solutions
08.2013 - Current
Manager Engineered Products
Hyson Products
08.2008 - 08.2013
Regional Sales Manager, OH, PA & WV
Hyson Products
03.2003 - 08.2008
Project Engineer/Research & Development
Hyson Products
05.2001 - 04.2003
Product Engineer
Waltco Truck Equipment
08.1995 - 05.2001
Machinist
Consolidated Mold
12.1994 - 06.1995
Master of Business Administration -
University of Phoenix
Bachelor of Science - Mechanical Engineering Technology
University of Akron
Associate of Applied Science - Mechanical Engineering Technology
University of Akron
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