MICHAEL SAPIENZA
Manchester,Greater Manchester
Summary
Dynamic professional committed to continuous learning and improvement. Effectively resolves conflicts with integrity and compassion, fostering a collaborative environment. Proven ability to motivate peers and enhance team performance through supportive leadership. Always eager to work and create environments that both customers and associates enjoy being in.
Overview
8
8
years of professional experience
Work history
Shift Supervisor
Starbucks Coffee
Brecksville, Ohio
2024.10 - 2025.09
- Assisted in preparing weekly schedules, ensuring adequate staffing at all times.
- Collaborated with management on staff recruitment, enhancing team performance.
- Ensured concise communication with customers and partners to curate an ideal working environment.
- Managed shift operations whilst ensuring customer satisfaction.
- Mentored partners in need of assistance to ensure team cohesion and efficiency.
Automotive technician
Conrad's Tire Express & Total Car Care
Westlake, Ohio
2023.10 - 2024.03
- Undertook bodywork repairs using specialised tools and techniques.
- Stayed updated on latest automotive technologies via professional development courses.
- Carried out routine servicing and checks for optimal vehicular health.
- Balanced wheels and tyres, improved driving comfort and safety.
- Collaborated with team members for efficient workflow.
Drum Line Instructor
Various Band Directors
Ohio
2017.08 - 2020.08
- Documented student attendance and progress against goals.
- Facilitated group sessions and provided one-on-one support for student development.
- Maintained excellent attendance record, striving to always be punctual.
- Fostered a dynamic and positive learning environment for students looking to expand their breadth of knowledge within the arts.
Education
Bachelor of Arts - Music Performance
Ohio Northern University
Ada, OhioHigh School - undefined
North Ridgeville High School
North Ridgeville, OhioStudy Abroad
University of Salford
Manchester, England 2022.09 - 2023.09
Master of Arts - Popular Music
BIMM Manchester
Manchester 2025.09 -
Skills
- Tactfulness
- Punctuality and Reliability
- Cultural Awareness
- Adapting to Change
- Customer Relations
- Resourcefulness
- Conflict Resolution
- Leadership
- Attention to Detail
Timeline
Master of Arts - Popular Music
BIMM Manchester
2025.09 -
Shift Supervisor
Starbucks Coffee
2024.10 - 2025.09
Automotive technician
Conrad's Tire Express & Total Car Care
2023.10 - 2024.03
Study Abroad
University of Salford
2022.09 - 2023.09
Drum Line Instructor
Various Band Directors
2017.08 - 2020.08
High School - undefined
North Ridgeville High School
Bachelor of Arts - Music Performance
Ohio Northern University