Michael Sargent
San Diego,CA
Summary
Dynamic Security Supervisor with extensive experience at Palomar Medical Center, adept in team leadership and emergency response. Proven track record in enhancing safety protocols and reducing incidents through effective training and surveillance management. Skilled in conflict resolution and access control, ensuring a secure environment for all stakeholders.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Supervisor
Palomar Medical Center
Poway/Escondido
08.2021 - Current
- Supervised daily security operations ensuring compliance with health and safety regulations.
- Implemented training programs for security staff enhancing awareness of protocols and emergency response procedures.
- Coordinated incident reporting processes, improving documentation accuracy and consistency across departments.
- Conducted regular safety audits identifying vulnerabilities and recommending actionable improvements to management.
- Monitored surveillance systems ensuring timely detection of incidents requiring immediate intervention or escalation.
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
- Evaluated security personnel performance regularly through unannounced drills or simulated emergency scenarios that helped identify areas for improvement and additional training needs.
- Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
- Supervise and coordinate daily security operations for a large medical facility serving high-volume public traffic.
- Respond to medical emergencies, disturbances, assaults, trespassing incidents, and behavioral health situations.
- Conduct investigations and complete detailed incident reports for administrative and legal documentation.
- Enforce hospital policies and local laws while maintaining professionalism and composure
- Utilize de-escalation techniques to resolve volatile situations without unnecessary force.
Bank Protection Officer
Allied Universal Security Services
02.2020 - 08.2021
- Monitored bank premises to ensure safety and security compliance.
- Conducted regular patrols to deter criminal activity and maintain order.
- Responded promptly to alarms and incidents, coordinating with law enforcement as needed.
- Assisted in training new staff on security protocols and emergency procedures.
- Collaborated with management to enhance security policies and procedures.
- Maintained professionalism and confidentiality when handling sensitive information relating to both customers and fellow bank employees.
- Prevented unauthorized access to sensitive areas by diligently managing key control systems and tracking movement within the bank facility.
Education
High School Diploma - General Studies
James Madison High School
San Diego, CA06.2015
Skills
- Team leadership
- CCTV monitoring
- Staff management
- Security personnel training
- CCTV experience
- Security management
- Safety and security procedures
- Patrol operations
- Daily incident reporting
- Emergency response
- Skilled in conflict resolution
- Access control
- Policy enforcement
- Physical security
- AED training
Certification
AED/CPR Certification
Additional Information
Experience working rotating shifts, weekends, and holidays.
• Able to remain standing and patrol for extended periods.
• Trained in defensive tactics and situational awareness.
• Strong written and verbal communication skills.
• Experience handling confrontational individuals safely and professionally.
• Proficient in Microsoft Office.
Timeline
Security Supervisor
Palomar Medical Center
08.2021 - Current
Bank Protection Officer
Allied Universal Security Services
02.2020 - 08.2021
High School Diploma - General Studies
James Madison High School