Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Schonherr

Nowata Ok

Summary

Dynamic Store Manager at Bomgaars with expertise in inventory management and exceptional customer service. Proven track record in training and developing teams to enhance performance and drive sales growth. Skilled in conflict resolution and strategic planning, consistently achieving operational excellence and fostering a positive work environment.

Overview

19
19
years of professional experience

Work History

Store Manager

Bomgaars
Nowata
08.2022 - Current
  • Manage daily store operations and ensure adherence to company policies.
  • Trained and supervise team members to improve customer service skills.
  • Organize inventory management and maintain stock levels effectively.
  • Conduct regular staff meetings to communicate updates and expectations.
  • Resolve customer complaints promptly to maintain satisfaction and loyalty.
  • Collaborate with upper management on strategic initiatives for store growth.
  • Recruit, trained and supervised new employees.
  • Conduct daily store operations, including opening and closing procedures and cash handling.
  • Manage inventory tracking and physical inventory counts to minimize loss.
  • Balance sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Resolve customer complaints in a timely manner.
  • Create weekly work schedules for store personnel.
  • Oversee inventory management through cycle counts, audits and shrinkage control.

Phlebotomist

Ascension St. John Hospital
Bartlesville
08.2006 - 11.2021
  • Performed venipuncture on patients for blood sample collection.
  • Ensured proper labeling and handling of specimens for testing.
  • Maintained cleanliness and organization of workstations and equipment.
  • Communicated with patients to explain procedures and alleviate concerns.
  • Monitored patient reactions during blood draws for safety assurance.
  • Collaborated with lab personnel to ensure timely specimen processing.
  • Adhered to infection control standards and safety guidelines consistently.
  • Verified patient information prior to specimen collection.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Assist Manager with new hire procedures, interview potential new hires and train new employees and assisted in training new staff on phlebotomy techniques and protocol
  • Handle insurance verification and insurance payments.

Education

Phlebotomy Certificate -

Tri-County Technology Center
Bartlesville, OK
03-2007

High School Diploma -

Nowata High School
Nowata, OK
05-2006

Skills

  • Inventory management
  • Customer service
  • Cash handling
  • Employee training
  • Team building
  • Sales forecasting
  • Visual merchandising
  • Store operations
  • Conflict resolution
  • Staff scheduling
  • Loss prevention
  • Recruiting staff
  • Strategic planning
  • Performance evaluation
  • Communication skills
  • Recruiting and hiring
  • Pricing strategies
  • Staff management
  • Security system monitoring
  • Team development
  • Inventory control
  • Store operations oversight
  • Employee supervision and motivation
  • Goals and performance

Timeline

Store Manager

Bomgaars
08.2022 - Current

Phlebotomist

Ascension St. John Hospital
08.2006 - 11.2021

Phlebotomy Certificate -

Tri-County Technology Center

High School Diploma -

Nowata High School

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