Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
8
8
years of professional experience
Work History
Service Sales Representative
Cintas
08.2020 - Current
Increased customer satisfaction by addressing and resolving complaints in a timely manner.
Enhanced company reputation by providing exceptional customer service and support to 200 customer accounts.
Contributed to team sales goals by upselling products and services to customers.
Improved client retention rates by building strong relationships and offering personalized solutions to their needs.
Bank Teller
Hunington National Bank
06.2019 - 08.2020
Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills
Promoted products or services to each customer to consistently achieve sales targets
Identified profitable business leads and built pipeline of prospective customers
Sales Associate
Nike Inc
05.2016 - 12.2018
Built authentic connections with consumers by getting to know them to guide their journey
Assisted the team in executing all daily retail operations to ensure premium service and smooth store functioning
Maintained knowledge of various store departments and was available to operate the POS system for regular transactions, perform shipping and receiving duties, stock the floor, and build visual displays when necessary
Education
Bachelor Of Business Administration - Concentrations In Finance & Marketing
Wheeling Jesuit University
Wheeling, WV
2019
Skills
Strategic Planning
Client Relations
Customer Account Management
Schedule Management
Revenue Growth
Customer Service
Timeline
Service Sales Representative
Cintas
08.2020 - Current
Bank Teller
Hunington National Bank
06.2019 - 08.2020
Sales Associate
Nike Inc
05.2016 - 12.2018
Bachelor Of Business Administration - Concentrations In Finance & Marketing