Michael Sermons

Direct daily operations with a team of 62 of drivers, office staff, dock, sales, supervisors and shop operations.

• Performed human resource-related tasks by interviewing and hiring employees, performing payroll functions and evaluating drivers.
• Work closely with sales and clerical staff to ensure customer compliance and expectation.
• Work to cross train team.
• Goal driven to exceed expectations.
• Have averaged 13% growth is revenue per year.
• Worked to reduce cost and increase business within exciting staff structure.

• Planned freight loads and coordinated with drivers to achieve accurate, timely delivery of products.
• Was Account Manager and Manager for both terminals.
• Worked to exceed corporate goals and to enhance the service between both terminals.
• Promoted safety programs throughout terminal by conducting meetings and communicating safety program messages.