Michael Sharman
San Antonio,TX
Summary
Experienced in all positions of the restaurant - including but not limited to: server, bartender, and cook.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Server
IHOP
07.2024 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Trained new staff on menu offerings and service protocols to enhance team performance.
- Collaborated with kitchen staff to ensure accuracy of orders and address dietary restrictions.
Grill Cook
Twin Peaks Restaurants
05.2022 - 06.2024
- Implemented cooking techniques that enhanced flavor profiles while reducing waste.
- Trained new team members on grilling methods and kitchen protocols for consistent output.
- Monitored grill performance, adjusting heat levels for efficient cooking processes.
- Resolved customer concerns promptly, ensuring satisfaction with meals served from the grill.
Grill Cook
Brick House Tavern And Taps
06.2018 - 04.2022
- Grilled meats and vegetables to perfection, ensuring high-quality flavor and presentation.
- Maintained cleanliness and organization of grill station to adhere to safety standards.
- Assisted in inventory management, tracking supplies for optimal kitchen efficiency.
- Collaborated with kitchen staff to coordinate meal preparation and timing for timely service.
Server
Carrabba's Italian Grill
07.2018 - 03.2020
- To ensure that patrons have an enjoyable dining experience by providing quality customer service. By taking orders, serving food and drinks, and removing dinnerware from the table in a timely manner.
Barback
09.2017 - 07.2018
- Effectively and efficiently communicates and works side-by-side with bartenders and kitchen staff, and maintains cleanliness in the dining area.
Server
Jenna's Asian Kitchen
08.2017 - 02.2018
- Charging people for their food, handling cash, credit cards, and a cash register, cleaning tables and counters, resetting tables, greeting customers and answering questions.
Server
Foxhole Culinary Tavern
08.2015 - 09.2017
- Started out as a food runner and got promoted to server due to exceptional knowledge of the menu and interactions with our guests.
Server/bartender
Los Reyes Mexican Food
05.2014 - 07.2015
- Server trainer and bartender trainer, lead staff during peak hours and communicate with management/owner throughout the shift.
Cook
JAMRZ Cafe
08.2013 - 05.2014
- Did all food prep, dishwashing, cooked in all stations - working multiple positions throughout each shift. Participated in training new employees.
Bartender/server/cook
Rudino's Pizza and Grinders
11.2011 - 04.2013
- Ran multiple stations in the kitchen, closed the kitchen and helped with food prep. Efficiently and accurately made drinks and served tables.
Education
High School Diploma -
Thomas C Clark
San Antonio, TX06-1995
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Certification
- Texas food handlers — Expires 2019-08
- TABC — Expires 2019-09
Timeline
Server
IHOP
07.2024 - Current
Grill Cook
Twin Peaks Restaurants
05.2022 - 06.2024
Server
Carrabba's Italian Grill
07.2018 - 03.2020
Grill Cook
Brick House Tavern And Taps
06.2018 - 04.2022
Barback
09.2017 - 07.2018
Server
Jenna's Asian Kitchen
08.2017 - 02.2018
Server
Foxhole Culinary Tavern
08.2015 - 09.2017
Server/bartender
Los Reyes Mexican Food
05.2014 - 07.2015
Cook
JAMRZ Cafe
08.2013 - 05.2014
Bartender/server/cook
Rudino's Pizza and Grinders
11.2011 - 04.2013
High School Diploma -
Thomas C Clark