Michael Sharon
Boynton Beach,FL
Summary
Accomplished entrepreneur and Retail Store Manager with a proven track record at Passionate Vapes, enhancing customer satisfaction and streamlining operations for efficiency. Skilled in sales management and problem-solving. Demonstrates exceptional verbal communication and leadership, driving significant business growth. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
11
11
years of professional experience
Work History
Owner
Passionate Vapes
10.2015 - 10.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Retail Store Manager
Vapesutra
03.2015 - 10.2015
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
Retail Store Manager
Good Clean Vapes
07.2013 - 03.2015
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed store organization, maintenance, and purchasing functions.
- Submitted orders for new inventory.
Education
Associate of Science - Culinary Arts And Business Management
Johnson & Wales University
Providence, RIHigh School Diploma -
Grand Island High School
Grand Island, NYSkills
- Small business operations
- Verbal and written communication
- Project estimating
- Marketing
- Staff hiring
- Sales management
- Cash flow optimization
- Profit and loss analysis
- Effective leader
- Scheduling
- Problem-solving abilities
- Problem-solving aptitude
Timeline
Owner
Passionate Vapes
10.2015 - 10.2024
Retail Store Manager
Vapesutra
03.2015 - 10.2015
Retail Store Manager
Good Clean Vapes
07.2013 - 03.2015
Associate of Science - Culinary Arts And Business Management
Johnson & Wales University
High School Diploma -
Grand Island High School
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