Michael Shea
Fitchburg
Summary
Dynamic and driven individual with a strong foundation in data analysis and customer service. Experienced in utilizing Microsoft Excel to efficiently organize and analyze data. Possesses a proven track record as a retail sales associate, excelling in providing exceptional customer service. Known for a strong work ethic and determination to achieve goals, with a passion for delivering results in a fast-paced environment. Seeking opportunities to leverage academic knowledge and practical skills to contribute effectively to the finance sector.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
CVS Pharmacy
06.2022 - Current
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Prepared merchandise for sales floor by pricing or tagging.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Engaged with customers to build rapport and loyalty.
- Managed efficient cash register operations.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Sales Associate
HomeGoods
04.2021 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Answered customer questions about sizing, accessories, and merchandise care.
- Worked effectively in fast-paced environments.
Intern
NAI Global
09.2021 - 12.2021
- Paid attention to detail while completing assignments.
- Gained extensive knowledge in data entry, analysis and reporting.
Education
No Degree - Finance
Merrimack College
North Andover, MA05.2026
Skills
- Data Management
- Microsoft Excel
- Time Management
- Critical Thinking
Certification
Bloomberg Market Concepts
Timeline
Sales Associate
CVS Pharmacy
06.2022 - Current
Intern
NAI Global
09.2021 - 12.2021
Sales Associate
HomeGoods
04.2021 - 02.2022
No Degree - Finance
Merrimack College