Michael Shipley
Aubrey,TX
Summary
Seasoned Sales Representative with over 15 years of experience. Skilled in exceeding sales goals and company expectations by expanding client base and maintaining high standards of customer service. Upheld leadership roles in both Military and Civilian workforce.
Overview
22
22
years of professional experience
Work History
Sales/Warehouse
GME Supply
Coppell, TX
01.2023 - 04.2024
- Collaborated with marketing team to create promotional materials for target customers.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Implemented process changes to streamline sales department workflow.
- Assembled orders according to customer requests.
- Performed cycle counts to maintain accurate inventory records.
- Operated scanners, computers, and other equipment to track orders.
- Collaborated closely with other departments on special projects as needed.
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
Account Manager
Pilot Flying J
Dallas, TX
02.2019 - 08.2019
- Improved profitability by developing pipeline using multiple sales strategies.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Generated more than required in revenue each month with book of accounts.
Account Manager
NAEA
Frisco, TX
9 2016 - 1 2018
- Managed Western State accounts
- Sold various products and services to agents
- Handled disputes and customer retention
Sales
Bruce Mark Petroleum
Addison, TX
10.2015 - 04.2016
- Cold-called prospective customers to build relationship
- Completed documentation for oil and gas drilling projects
- Led sales calls with team members to establish sales and customer retention goals
Intake-Customer Service
VA Mental Health Clinic
Peoria, AZ
04.2012 - 08.2014
- Received new patients
- Provided new patients with knowledge and professionalism
- Ensured paperwork was filed in accordance with federal guidelines
Sales-Management
Virtual Express
Phoenix, AZ
06.2008 - 04.2012
- Handled disputed accounts for long-term clients
- Provided strategic planning to retain customers
- Managed sales transactions
Squad Leader
U.S Army
Ft. Campbell, KY
04.2002 - 01.2007
- 1st section squad leader
- Provided security and continuous training
- Lead troops in various combat operations
Education
Associate of Arts - Acting
Media Tech Institute
Carrollton, OH01-2022
Business
Glendale Community College
2013
Business
Gateway Community College
2012
High School Diploma - General
International Commerce Institute
2002
Skills
- Superior communication skills
- MS Office proficient
- Effective team player
- Superior organization skills
- Logistically proficient
- Marketing familiarity
- Strategic planning
- Compelling leadership skills
Accomplishments
- Awarded "Employee of the Month" for record sales retention August 2010
- Increased revenue 30% in 2010
- Acquired over 200 new customers in 2010
- Promoted to Management after two years
Timeline
Sales/Warehouse
GME Supply
01.2023 - 04.2024
Account Manager
Pilot Flying J
02.2019 - 08.2019
Sales
Bruce Mark Petroleum
10.2015 - 04.2016
Intake-Customer Service
VA Mental Health Clinic
04.2012 - 08.2014
Sales-Management
Virtual Express
06.2008 - 04.2012
Squad Leader
U.S Army
04.2002 - 01.2007
Account Manager
NAEA
9 2016 - 1 2018
Associate of Arts - Acting
Media Tech Institute
Business
Glendale Community College
Business
Gateway Community College
High School Diploma - General
International Commerce Institute
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