- Music
- Hiking
- Reading
- Cooking
- Personal Development and Self-Improvement
- Watching Movies and TV Shows
Michael Simonovich
Amherst,OH
Summary
Currently residing in Cleveland, OH. Moving to NYC in the beginning of August, available to start in-person roles August 11'th. Open to remote positions. I'm a reliable and organized individual with strong communication, multitasking, and problem-solving skills. I've gained valuable teamwork experience in a fast-paced environment at Domino’s, and developed independence, time management, and goal-setting skills through LCCC’s Aspire GED program. I'm looking for an opportunity to grow in a professional environment and bring value through strong work-ethic and adaptability.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Domino's Pizza
07.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Maintained up-to-date knowledge of product and service changes.
Education
GED -
Lorain County Community College
Elyria, OH09-2024
Skills
- Customer service
- Active listening
- Critical thinking
- Complaint resolution
- Product knowledge
- Call management
Interests
Timeline
Customer Service Representative
Domino's Pizza
07.2023 - Current
GED -
Lorain County Community College
Similar Profiles
Emre DursunEmre Dursun
General Manager at JIA Pizza Inc dba Domino's PizzaGeneral Manager at JIA Pizza Inc dba Domino's Pizza
QUINN CLARKEQUINN CLARKE
Assistant Manaer/GM in Training at Perfect Pizza Pie, Inc Dba Domino's PizzaAssistant Manaer/GM in Training at Perfect Pizza Pie, Inc Dba Domino's Pizza
PETER IRVING GREENPETER IRVING GREEN
General Manager at Domino's Pizza dba Lewisburg Pizza LLCGeneral Manager at Domino's Pizza dba Lewisburg Pizza LLC
Howard SimsHoward Sims
Sr. Assistant General Manager at Rainbow Pizza Llc, Dba: Domino's PizzaSr. Assistant General Manager at Rainbow Pizza Llc, Dba: Domino's Pizza
James PolaczynskiJames Polaczynski
Photojournalist at Fox 8Photojournalist at Fox 8