Summary
Overview
Work History
Education
Skills
Timeline
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Michael Slaven

CHATTANOOGA, TN,TN

Summary

Accomplished Principal Broker at USA Realty, adept in problem-solving and team supervision, significantly improved sales performance through strategic goal setting and enhanced team communication. Excelled in roles requiring work planning and prioritization, including a notable stint at Blood Assurance Inc., achieving high customer satisfaction and team productivity without exceeding a single numerical percentage.

Overview

20
20
years of professional experience

Work History

Team Leader

Blood Assurance Inc.
12.2020 - 10.2024
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.

Background Replacement Tech.

Lifetouch Schol Studios, Inc.
03.2017 - 06.2020

Inspect photos for defects, flaws and irregularities, Scan review and edit photos as required by companies guidelines, Each review of the photos goes through a strict QC evaluation to assure that all images meet the customers satisfaction. Additional job duties include data entry, proofing and auditing images to determine which department receives the images for the next process. Meetin hourly and daily quota as set by the company standards, customer service and reporting to leader.s and supervisors

Principal Broker

USA Realty
07.2004 - 03.2017
  • Developed strong relationships with clients, resulting in repeat business and referrals.
  • Improved overall sales performance by setting clear goals and monitoring progress regularly, adjusting strategies as needed.
  • Collaborated with mortgage lenders and title companies to streamline financing options for clients.
  • Enhanced communication among team members by creating standardized procedures and documentation practices.
  • Oversee the Escrow account for the office

Education

High School Diploma -

Alvin C. York Institute
Jamestown, TN
05-1986

Patient Care Association Certification

Tennessee Technological School
Crossville, TN
05-1998

Real Estate Brokers License

Tennessee Real Estate Educatiooon Systems
Knoxville, TN
03-2000

Phlebotomy Certification

University of Tennessee Chattanooga
Chattanooga, TN
06-2020

Skills

  • Problem-solving
  • Team supervision
  • Team building
  • Team motivation
  • Work Planning and Prioritization
  • Goal setting

Timeline

Team Leader

Blood Assurance Inc.
12.2020 - 10.2024

Background Replacement Tech.

Lifetouch Schol Studios, Inc.
03.2017 - 06.2020

Principal Broker

USA Realty
07.2004 - 03.2017

High School Diploma -

Alvin C. York Institute

Patient Care Association Certification

Tennessee Technological School

Real Estate Brokers License

Tennessee Real Estate Educatiooon Systems

Phlebotomy Certification

University of Tennessee Chattanooga
Michael Slaven