Michael S. McKee
Brea,CA
Summary
Dynamic and results-driven professional with extensive experience in team management. Proven ability to enhance service standards and ensure food safety compliance, leading to improved guest satisfaction. Adept at inventory management and fostering a positive team environment, consistently achieving operational excellence.
Overview
10
10
years of professional experience
Work History
Shift Leader
Taco Bell
Brea, California
03.2025 - Current
- Supervise daily operations and ensure team members adhere to Shift Excellence Tasks.
- Conduct performance evaluations, provide training, and coaching to team members.
- Assist GM with Profit & Loss management, facility maintenance, inventory, and screening new candidates.
Lead Server
Dave & Buster's
Orange, California
07.2016 - 07.2021
- Provide quality service for up to 100 guests per shift
- Record food and beverage orders according to guests' preference
- Check all food orders for accuracy to ensure they are prepared properly before delivering them to guests' tables
- Collaborate with kitchen staff to maintain satisfactory food and timely service
- Provide individualized training support for newly hired employees to guarantee overall success
Kitchen Manager
Legends Hospitality LLC
Anaheim, California
03.2016 - 06.2018
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Trained new employees on kitchen procedures, cooking techniques, and food delivery.
- Maintained daily inventory by ordering supplies and monitoring stock levels for every game.
Education
Bachelor of Science - Construction Management
Missouri State University
Springfield, MO08-2013
Bachelor of Arts - Criminology
Missouri State University
Springfield, MO12-2012
Skills
- Team management
- Training and coaching
- Inventory management
- Customer service
- Food safety compliance
- Service standards
- Problem solving
- Effective communication
- Adaptability to change
- Time management
- Team collaboration
- Positive attitude
Volunteer Experience
Habitat For Humanity, Springfield, MO, 01/01/11, 12/31/12, Work successfully with a diverse group of fellow students to accomplish goals and address issues related to our project, Report project progress, site problems, and labor status to supervisors, Participate in all phases of construction for residential properties; including laying framework, hanging drywall, installing flooring, cabinetry and countertops, and painting interior and exterior walls
Timeline
Shift Leader
Taco Bell
03.2025 - Current
Lead Server
Dave & Buster's
07.2016 - 07.2021
Kitchen Manager
Legends Hospitality LLC
03.2016 - 06.2018
Bachelor of Science - Construction Management
Missouri State University
Bachelor of Arts - Criminology
Missouri State University
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