Dynamic Operations Manager with a proven track record at Luxe Living, excelling in overseeing painting and repair projects from inception to completion. Expert in managing budgets and schedules, ensuring 100% project success. Renowned for building strong client relationships and a deep understanding of painting techniques. Demonstrates exceptional leadership in supervising teams and streamlining workflow for peak efficiency.
Hi, I’m
Michael Smith
Saraland,AL
Summary
Overview
11
years of professional experience
Work History
Luxe Living
Operations Manager, Customer Experience
02.2021 - 12.2024
Job overview
• Painting and Repair and Maintenance Operations Manager
• Overseeing projects from start to finish
• Maintained Budget and timelines in both residential and commercial settings
• Skilled customer service
Quality Automotive Repairs
Mechanic
04.2014 - 10.2021
Job overview
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Education
Satsuma High School Satsuma, AL
High School Diploma
1983
University Overview
Skills
Monitoring and supervising painting crews and Maintenance Technicians
Assigning task and ensuring efficient workflow
Coordinating project schedules
Managing budgets and ensuring timely completion
Building strong client relationships, addressing concerns and exceeding customer and tenants expectations
Thorough knowledge of troubleshooting equipment breakdowns and performing preventive maintenance
Following work orders and checking for proper replacement ,repair, or maintenance
Knowledge of painting techniques, surface preparation methods and repair procedures
Timeline
Operations Manager, Customer Experience
Luxe Living
02.2021 - 12.2024
Mechanic
Quality Automotive Repairs
04.2014 - 10.2021
Satsuma High School
High School Diploma
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