Michael Smith
Kyle,TX
Summary
Dynamic program supervisor with extensive experience in compliance and operational leadership. Known for developing effective training programs and analyzing data to drive process improvements. Committed to enhancing workforce initiatives and achieving impactful employment outcomes.
Overview
9
9
years of professional experience
Work History
Program Supervisor
State of Texas-Texas Workforce Commission
Austin, TX
03.2014 - 09.2020
- Supervised Labor Law program implementation, ensuring compliance with state regulations and policies.
- Developed training materials to enhance staff skills and service delivery efficiency.
- Coordinated workforce development initiatives to improve employment outcomes for clients.
- Analyzed program data to identify trends and recommend process improvements.
Investigator
State of Texas-Texas Workforce Commission
Austin, TX
01.2012 - 03.2014
- Conducted comprehensive investigations into workforce-related claims and disputes involving pay.
- Collaborated with stakeholders to develop strategies for resolving complex cases efficiently.
- Ensured compliance with state regulations through thorough review of documentation and procedures.
- Documented findings and prepared detailed reports.
- Issued Preliminary Wage Determination orders.
Education
Associate of Science - Law Enforcement Technology
South Plains College
Levelland, TX08.1988
Skills
- Staff training
- Staff development
- Document management
- Operational leadership
Timeline
Program Supervisor
State of Texas-Texas Workforce Commission
03.2014 - 09.2020
Investigator
State of Texas-Texas Workforce Commission
01.2012 - 03.2014
Associate of Science - Law Enforcement Technology
South Plains College