MICHAEL S. MORGAN
Reno,USA
Summary
Accomplished operations executive skilled in leading cross-functional teams and managing complex projects. Expertise in developing policies and ensuring compliance while fostering relationships with stakeholders to enhance service delivery and operational success.
Overview
32
32
years of professional experience
1
1
Certification
Work History
DIRECTOR OF OPERATIONS
A&J Programming
San Jose, CA
03.2025 - Current
- Budgeting and Financial Management: Managing operational budgets (CAPEX), facilitating financial planning, and promoting profitability.
- Operational Oversight: Monitoring day-to-day business activities, supervising staff across departments, and ensuring workflows are efficient and productive.
- Resource and Process Management: Allocating resources effectively, streamlining workflows, and implementing process improvements to enhance operational performance.
- Performance Monitoring: Establishing and tracking key performance indicators (KPIs) to evaluate departmental efficiency and productivity.
- Strategic Planning and Policy Development: Formulated operational strategies and policies ensuring departmental alignment with organizational goals through a blend of VAVE and practical experience.
- Collaboration and Communication: Collaborated with CEO, senior leadership, and department heads to align operations with strategic objectives and enhance organizational coherence.
- Compliance and Risk Management: Ensuring operations comply with legal, ethical, and company standards.
- External Relations: Managed relationships with vendors, suppliers, and partners to facilitate operational support and strengthen service delivery.
AUTOMOTIVE AND AUTOMATION SYSTEMS REPAIR
Independent Consultant
Reno, Nevada
01.2023 - 03.2025
- Led consulting projects for automotive systems and repair, ensuring tailored solutions for clients' needs.
- Delivered diagnostic consultations and repairs via multiple communication methods, enhancing customer satisfaction and service accessibility.
- Executed daily responsibilities with attention to detail and precision.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
CARPET DIVISION MANAGER
Sierra Property Maintenance
Reno, Nevada
05.2022 - 01.2023
- Managed carpet cleaning division, overseeing team scheduling, quality control, and customer sales and services to ensure high standards.
- Coordinated training programs for staff to enhance service delivery and performance.
- Oversaw vendor relationships to ensure quality service and timely supply deliveries.
- Managed daily operations for property maintenance services across multiple divisions.
- Scheduled equipment maintenance and ordered materials for field service to maintain operational readiness.
GLOBAL ENGINEERING MANAGER
Arrow Electronics Inc.
Reno, Nevada
04.2010 - 02.2022
- Provided technical leadership for equipment engineers in a 24/7 remote environment across North America, Asia, and Europe.
- Managed global machine and tooling operations across multiple regions.
- Directed global policy reviews on quality and reported issues, enabling coordinated problem resolution and sharing of best practices via facility-wide database.
- Designed and developed specific automated programming and warehouse solutions in collaboration with customers and Arrow engineers.
- Conducted engineering studies to support planning and build-out of global facilities, focusing on supply and maintenance activities in production environments.
- Performed analytics for proposed implantation or expansion of facilities by utilizing engineering principles for operating systems, facility layout for new and improved operations requirements.
- In addition, performed capital equipment return on investment (ROI) analysis for justification, approval, and purchases related to facility support/customer growth.
- Resolved equipment issues, upgraded systems, purchased and installed new equipment, enhancing knowledge base for cost efficiency.
PRODUCTION ENGINEER/MAINTENANCE SUPERVISOR/QUALITY ENGINEER
Arrow Electronics Inc.
Reno, Nevada
03.2003 - 04.2010
- Managed electrical, mechanical, plumbing, pneumatic, communications, and monitoring systems in accordance with ISO 9001/14000, TS16949, and SEMI-10 standards.
- Identified and resolved issues in production systems, enhancing operational proficiency and supporting cost reduction initiatives.
- Managed and investigated quality issues found during production and expressed by clients, utilizing best investigation and resolution practices.
- Led equipment engineers in Reno and Guadalajara, ensuring alignment with project goals.
- Provided technical leadership for equipment engineers.
- Upgraded, oversaw, and managed existing systems with innovative designs.
- Coordinated maintenance scheduling and inventory management of replacement materials through implementation of a CMMS.
- Distributed multi-million-dollar equipment to global programming locations to ensure timely arrival.
JUNIOR FIELD ENGINEER
Schlumberger Wireline Services
Elk City, Oklahoma
08.2002 - 03.2003
- Led Well Completions and Production Services, managing data acquisition/retrieval and troubleshooting tools/equipment.
- Interfaced with clients at well sites and through computer satellite up-links/phones to address project needs.
- Monitored and maintained the use of multi-million-dollar tools and equipment.
- Directed and coordinated projects to ensure timely and efficient execution.
ASSOCIATE ENGINEER
Valwest Technologies
Phoenix, Arizona
12.2000 - 07.2002
- Reengineered military grade electronic components to refurbish and replace aging stocks on AN/TPS-59 radar system, enhancing operational readiness.
- Collaborated with engineering teams to design and implement innovative solutions.
- Conducted detailed analysis of system requirements and specifications.
- Collaborated with suppliers and machinists to review and research components, ensuring contract deadlines were met and project timelines maintained.
- Assisted in developing project timelines and resource allocation plans.
CUSTOMER SALES / MECHANIC
Custom Truck Accessories
Reno, Nevada
06.1995 - 05.1999
- Sold and installed truck and vehicle accessories, including mechanical installation of electrical lights, winches, bumpers, lifts, and suspension components, enhancing vehicle functionality.
- Diagnosed vehicle issues using diagnostic equipment and tools.
- Repaired and replaced damaged parts to ensure vehicle safety and functionality.
- Performed routine maintenance on trucks and accessories for optimal performance.
- Managed inventory of supplies and materials, overseeing stock warehouse reordering and sourcing to ensure timely availability of products.
TIRE & LUBE EXPRESS SHOP MANAGER
Wal-Mart
Reno, Nevada
05.1994 - 06.1995
- Hired and trained personnel in oil change, tire, balance, and alignment functions while managing inventory and ordering of materials and supplies for automotive department warehouse.
- Managed daily store operations and ensured adherence to company policies.
- Supervised and trained staff on customer service and sales techniques.
- Coordinated inventory management and stock replenishment procedures.
Education
BACHELOR OF SCIENCE -
ELECTRONIC ENGINEERING TECHNOLOGIES
Phoenix, AZ06-2002
Certification
- Lean Six Sigma Green Belt Certified
- Lean Six Sigma Black Belt Trained
References
- Todd Trapp, Director of Programming, retired, 1-775-291-2473
- Jasson Tripp, C&A Directorate COSIS Div, WS4 Work, 1-530-827-4626
- Colin Harper, Director of Sales and Product Marketing, BPM Microsystems, 1-832-874-5041
Personal Development
- Automotive Troubleshooting, Repair and Maintenance – all personal, friends and family
- Welding – Vehicle, RV fifth wheel, utility trailer and personal interests
- Carpentry and Plumbing/Soldering – home, well and septic maintenance and repair
Professional Development
- Project Management
- Field Service Engineer
- Team Management and Development
- Analog Signal Processing
- AC/DC Circuit Analysis
- Control Systems Integration
- AutoCAD – Facilities Layout
- Digital Signal Processing
- Microprocessor and Peripherals
- Digital Circuits Systems
- Data Communications
- Networking Systems
- Advanced Communications
- CMMS/RMS/Sales Force
Timeline
DIRECTOR OF OPERATIONS
A&J Programming
03.2025 - Current
AUTOMOTIVE AND AUTOMATION SYSTEMS REPAIR
Independent Consultant
01.2023 - 03.2025
CARPET DIVISION MANAGER
Sierra Property Maintenance
05.2022 - 01.2023
GLOBAL ENGINEERING MANAGER
Arrow Electronics Inc.
04.2010 - 02.2022
PRODUCTION ENGINEER/MAINTENANCE SUPERVISOR/QUALITY ENGINEER
Arrow Electronics Inc.
03.2003 - 04.2010
JUNIOR FIELD ENGINEER
Schlumberger Wireline Services
08.2002 - 03.2003
ASSOCIATE ENGINEER
Valwest Technologies
12.2000 - 07.2002
CUSTOMER SALES / MECHANIC
Custom Truck Accessories
06.1995 - 05.1999
TIRE & LUBE EXPRESS SHOP MANAGER
Wal-Mart
05.1994 - 06.1995
BACHELOR OF SCIENCE -
ELECTRONIC ENGINEERING TECHNOLOGIES