Michael Sobrevilla
San Juan
Summary
Results-driven manager with a proven track record in team management, quality assurance, and performance management. Adept at mentoring staff and optimizing operations to achieve service excellence.
Demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
8
8
years of professional experience
Work History
Manager
Pappadeaux's Seafood Kitchen
Pharr
01.2024 - Current
- Supervised daily operations to ensure consistent quality and service standards.
- Coached, mentored and trained team members in order to improve their job performance.
- Monitored staff performance and addressed issues.
Bartender Shift Manager
Olive Garden Restaurant
McAllen
01.2018 - 01.2022
- Managed bar operations and ensured compliance with health and safety standards.
- Established standards for drink preparation and presentation that ensured high quality drinks served consistently throughout shifts.
- Trained and supervised bartending staff on service techniques and menu offerings.
Advanced CMA
Alberto Duran Gyno
San Juan
01.2019 - 11.2019
- Coordinated communication between patients and healthcare providers effectively.
- Educated patients on treatment plans and answered their inquiries proficiently.
- Assisted with scheduling appointments, verifying insurance coverage and collecting co-payments.
Education
Associate of Science - Computer Science
South Texas College
McAllen, TX12-2020
Associate of Science - CMA
Brightwood College
Pharr, TX01-2018
High School Diploma -
Idea San Juan College Preparatory
San Juan, TX05-2017
Skills
- Team management
- Quality assurance
- Effective communication
- Time management
- Adaptability
- Performance management
Languages
English
Full Professional
Spanish
Professional
French
Elementary
Timeline
Manager
Pappadeaux's Seafood Kitchen
01.2024 - Current
Advanced CMA
Alberto Duran Gyno
01.2019 - 11.2019
Bartender Shift Manager
Olive Garden Restaurant
01.2018 - 01.2022
Associate of Science - Computer Science
South Texas College
Associate of Science - CMA
Brightwood College
High School Diploma -
Idea San Juan College Preparatory