Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Michael Souaid

East Brunswick,NJ

Summary

Sales Manager with nearly 3 years of experience in high-end menswear, achieving $400,000 in part-time sales through exceptional client service and loyalty. Proficient in team leadership, customer engagement, and efficient store operations. Currently pursuing a B.S. in Civil Engineering at Rutgers, equipped with strong communication, problem-solving, and precision skills for a successful transition into engineering.

Overview

3
3
years of professional experience

Work History

Sales Manager

The Clothing Center
East Brunswick, NJ
08.2022 - Current
  • Oversee day-to-day store operations, ensuring smooth business flow, team coordination, and exceptional customer service
  • Generate over $500,000 in part-time sales, regularly exceeding performance benchmarks and peer metrics
  • Foster loyal customer relationships through personalized service, leading to exclusive, appointment-only shopping experiences
  • Train and mentor junior sales associates, promoting a culture of professionalism, accountability, and customer-first service
  • Resolve complex customer issues and elevate satisfaction, contributing to long-term business retention and reputation

Education

Bachelor of Science - Civil Engineering

Rutgers School of Engineering
New Brunswick, NJ
05.2028

Skills

  • Customer Relationship Management (CRM)
  • Sales Strategy & Team Leadership
  • Problem Solving and Operational Management
  • Communication & Collaboration
  • Attention to Detail
  • AutoCAD
  • Structural analysis
  • Teamwork
  • Self motivation
  • Interpersonal skills
  • Public speaking
  • Problem-solving

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual
French
Professional
Aramaic
Limited

Timeline

Sales Manager

The Clothing Center
08.2022 - Current

Bachelor of Science - Civil Engineering

Rutgers School of Engineering