Michael Soucie
Orlando,FL
Summary
Dynamic hospitality professional with a strong work ethic and proven customer service skills, honed at Buffalo Wild Wings. Expert in liquor and beer knowledge, adept at enhancing guest engagement and problem-solving in fast-paced environments. Committed to delivering exceptional dining experiences and fostering customer loyalty.
Overview
2027
2027
years of professional experience
Work History
Server
Buffalo Wild Wings
Orlando, FL
2025 - Current
Enhanced liquor and beer expertise through efficient use of handheld POS systems in a dynamic setting.
Barback
Cabana Bay Beach Resort
Orlando, FL
2024 - 2025
Cultivated expertise in delivering exceptional hospitality services within the hotel industry.
Server
Miyako Sushi & Steakhouse
Orlando, FL
2024 - 2025
Executed efficient table management to enhance customer service and dining experience in a family-owned establishment.
Server
Osphere Sushi and Grill
Orlando, FL
2021 - 2022
Transitioned from busser to first server position, gaining in-depth knowledge of service operations and guest interactions.
Server
Chick-fil-A
Orlando, FL
2020 - 2022
Acquired foundational customer service skills in first high school job. Learned cash handling and hospitality as well.
Education
High School Diploma -
William R. Boone High School
Orlando05.2022
Skills
- Strong work ethic
- Customer service
- Cash handling
- Guest engagement
- Problem solving & critical thinking
- Liquor & Beer Knowledge
Timeline
Server
Buffalo Wild Wings
2025 - Current
Barback
Cabana Bay Beach Resort
2024 - 2025
Server
Miyako Sushi & Steakhouse
2024 - 2025
Server
Osphere Sushi and Grill
2021 - 2022
Server
Chick-fil-A
2020 - 2022
High School Diploma -
William R. Boone High School